The chest is beautiful, well-made and was packed extremely well.  It arrived on time.  The problem was that one section of the top had a small but visible finishing flaw -- glaze was muddled and smeared on approximately a 3-inch section of the edge -- it was not bad enough to return, but can be seen if you're looking directly at the chest.  However, Wayfair made a fair price adjustment to compensate for this flaw, so we kept the chest since it will be used in our bedroom.  The chest was 'almost' perfect and the construction is so sturdy that it will probably outlast us. We will continue to be customers because this is a fair, ethical company.