The fabric is super soft and the couch looks great in person but, as many of the other reviews pointed out, the cushions are understaffed and could be fluffier. You feel the boning of the couch under where you’re sitting. As a quick remedy, I bought a queen sized foam mattress topper and cut it to the cushion size so I could fill each cushion with more padding and it helped. Overall a fine couch for the money but if you’re looking for a cloud like couch, look elsewhere.