I was very impressed with the packaging of this set, it was well protected in shipping. It even shipped days earlier than expected. Getting furniture in my door & up the steps was no issue as these pieces require full assembly. But it was quick & easy. 
I was anxious about my color choice as I had stepped completely out of my box on this. The Prussian blue is beautiful!   
My only picky complaints so far & these are very trivial-  the wooden legs are not matching in color on the two units.  The sofa legs are darker than the loveseat legs.  But you would have to really look to see this now that they are assembled.  The second is that the bolster pillows are a bit thin, I feel these could be a little more substantial. 
For buying furniture on line, I am impressed.  It is even more comfy than I was expecting.  
Cat inspected & approved before I even got to sit on it!  She gives it two paws up.