I really like the cushion top which is comfortable. The description says that it is firm however, pressure points like hips tend to sag or sink down into the mattress. Also, my husband and I have been sleeping on it for a week now and it already has indentions of where we sleep. This shouldn't happen for average adults sleeping on a "firm" mattress. Although the mattress seems to be well made the coils are very evident around the outside edge.