It's always hard buying furniture based on a picture, so I was excited but nervous to get my sectional. Well, it came yesterday and I was very pleased! Very comfortable (not super soft like a pillow but still has some firmness to it), love the material (will be easy to clean off) and fits well in our living room. Only down side is unless the chair is fully reclined, the section under your legs moves down a bit, but I'll learn to deal. Both my husband and I fell asleep on it and my one year old son actually sat still on it so I'm happy. Would definitely recommend this sectional.