I give this a 5-star rating for customer service and 4.5-star rating for the seating. As others have said, the chairs are comfortable and well made. Surprisingly super light weight. I'm very happy with them. My only issues would be that the tables are too low for the design of the seats and that because there is no lip to hold in the cushions, you do have to make additional accommodations. I am hoping that the drawer lining material (as others have suggested) is the right solution. 

I ordered the wrong color, and it was not an easy process for wayfair to adjust for me. Then shipping was so quick, that I wasn't able to change the color. Wayfair worked with me. Great purchase!