So, I've had this now for 48 hours. Had to print out the manual because it came with no manual.  Thought I'd keep it simple and just start with "USING THE MICROWAVE: Basic Features". So I put in a couple of 'two bite' muffins. 1. Press the COOK TIME.  2. Enter cooking time (16 seconds).  (Skipped 3., 4., and 5., because I didn't need to change power level or cook time).  6.  Press the START/PAUSE. Doesn't start. It beeps and says "FOOD". Hit Cancel/Off . Try again. Same thing four or five times in a row! Finally about the sixth time, it starts heating. OF COURSE IT'S FOOD! At some point I'm expecting it to come up with "AUTOMOBILE", "ADDRESS", "ZIP CODE", "HOW MANY CHILDREN IN THE HOUSE?", "SPOUSE'S NAME", "AGE"...