The touchless feature does NOT work, this feature is the reason I choose this product. It was professionally installed by a Wayfair/Angi installer and they could not get it to work! Since the product has already been installed it makes it very, very difficult to return it, as I would have to un-installed it, package it up, go to UPS to mail it back, then buy another product elsewhere, schedule to have it installed and all the while be without a kitchen faucet. So now I am stuck with a brand new item that does not work.