I bought the 10-Piece ScratchDefense Nonstick Cookware Set - thank goodness I didn't wait till Xmas to open the box. I was so excited to see my new cookware but as I was checking each pot and pan I discovered the 12" Frying pan had spots in the interior of the pan, as I look closely and pass my finger over the spots you can feel the ridges are missing on these spots! Very disappointed and I filed a claim because I couldn't get a hold of a HUMAN person your 800 Customer Service line.