i love the chair, but took a star off because the top bar arrived with a v-shaped gouge in it (the way i have the chair positioned hides it), and the bottom two bolts and corresponding end caps are not powder-coated to match the rest of the frame, even though they appear to be in the instructions. it makes it look cheap and tacky, even though this was a pricey item. i could probably paint them to match, but seems like a bit of a hassle. i do love the chair itself. it’s comfy and feels sturdy, even with both of my dogs sharing it with me. i have this one in my house, but i would consider getting another for the front porch.