If you like the fancy blended drinks from the coffee shops, this coffee maker is for you!  My husband begs for a frappe every day!  Follow the instructions that come with it.  The blender container has handy markings on it, telling you the amount of each ingredient.  Once you have all the ingredients in it, you press the “blend” button.  It has a blending sequence that it goes through, then stops when it’s done.  I used that a few times, but it didn’t get it to that creamy consistency that I was looking for.  I began using the “pulse” button to blend it better and that did the trick.  For the “milk” part, I use a flavored coffee creamer.  The frappe turns out SO GOOD!!! It comes with two big plastic cups with lids and straws that the frapees fit into perfectly.  I will never buy a blended coffee in a coffee shop ever again.  I make them much better than Starnuts!