Ive refurnished 4 rooms in my home thanks to Wayfair but this was the 1st time Ive used the assembly service for a purchase. I had purchased patio furniture as a gift for a friends 1st home. Service was easy to schedule and reschedule through the Handy App and it wasnt complicated at all to schedule even though the assembly was for someone else and not for a purchase being delivered to me. I was able to see some of the work history of the handyman scheduled for my assembly and any reviews from other customers. And theres lots of scheduling flexibility being that theres lots of time slots available from early morning to after work. The app allows you to text or call the handyman. AND, for this particular appointment, the handyman called us to notify us that he was ahead of schedule and wanted to know if wed like him to complete the job earlier than scheduled. Overall, Im pleased with the first experience and will consider using the service for furture purchases.