This futon and the mattress are excellent; however, I was expecting a better mattress.   This mattress is very soft and my wife and I sink in it when we try and use it.   I was expecting a little firmer mattress that I discussed with the representative.  But, the instructions that came with it to put it together were good and the parts were all there for assembly.  The quality is excellent for the price.  But, we do have to turn the mattress over to try and use it or we don't use it at all.  So, the futon is excellent; the mattress is excellent, it just doesn't have the fullness I expected.