If fairness, I haven't had a chance to have the company fix this yet.  I'll let you know if they have a great response.  One of the pieces had the holes the dowels go in drilled so deep, it went way to far in.  The other side was too shallow.  The piece won't work like this, so I have to talk to someone, which is difficult since they close by 5 and are not open on the weekends.

Pros: Pretty color.... the parts that work look good
Cons: see review