I'm still getting used to the couch, I've only had it for a couple hrs. So my feelings may change but so gar so good. It's soft, lots of room and a great color. I'm tall so I think the only thing I'm having a hard time with is it's not tall, it's low to the ground which makes me feel as though I'm a giant. I will get used too it it'll just take some time.

Update: The headrests are not the best extremely loose and one completely broken. The pillow are already looking warn down. Its still a bit hard. I unzipped the seat cushion cover and it's harm foam. I the saw that they sewed soft padding or feathers in the seat cover pocket. The more you sit on it the more it looks lumpy and warn down. 
I really wanted to love this couch but there were just too many things that went wrong. They are supposed to pick it up tomorrow to return it but we shall see as they didn't do it the first time they said they would pick it up.