The sofa is beautiful, the fabric is durable and comfortable, and the sleeper mattress is on point.  However, within six months of purchase the frame of the chaise completely cracked, which is disappointing.  The upside, and why I give the sofa 3 stars rather than 1, is the customer service.  Wayfair promptly offered to replace the entire unit or issue a percent refund in compensation for the broken piece.  Without any fuss, I might add.  I call that pretty stellar service.  In short, if you are looking for a durable piece of furniture that will last, this is not the one you're looking for, but Wayfair's service is 5-star.