I love this couch and the color is so much better in person. The back pillows are soft and comfy along with throw pillows that come with it, while the bottom seat is firm but feels already like its softening up. 2 of my screws were stuck together some way and for the life of me I couldnt get unstuck. I contacted customer service and they gave me the option of replacing the hardware, so I'm hoping that eoesnt take too long. All in all, very happy with this purchase, -1 star for the hardware.