absolutely fantastic sectional.  High-quality, contemporary look, very well constructed.  The leather is not "soft", but rather firmer than I expected (which I actually like.)   Regardless of "softness" of leather, it is still very comfortable.   It really feels heavy duty...like it will last for many many years.  I love the adjustable headrests, and the size is perfect for my space.  The seating seems a little lower than a typical sofa, but again is very comfortable and I feel adds to the contemporary look.  I, like others I've read here, have never bought a piece of furniture online without seeing it, but with all the positive reviews I took a chance.  I am VERY happy I did.  Also...white glove service was great.  Two guys came in, set everything up, and took away the trash.  Definitely worth the extra money.