2 boxes arrived on separate days.  Well packaged, nothing broken or missing any parts.  Grey color is more of a taupe/grey, not as light as website photo.  Bought denim blue cushions.  Good fabric with zippers.  Seat cushions are nice and firm because they have foam inserts.  Back cushions are thin and not supportive for lower back.  Will have to use lumbar pillows.  Ottomans are easiest to assemble, chairs were most difficult.  Needed a second person to assemble the sofa.  Very tedious to use the included Allen wrench to tighten the screws.  but everything finally assembled and love the look for the value.