The chair itself is worth 5 stars. Unfortunately, the first chair that I received was missing the cord for the massage feature. A lot of back-and-forth communication, and they finally sent replacement.

This item is advertised as a massage chair. However, the chair only vibrates. It comes with one cord that plugs into a USB outlet. There is no remote or anything to control the vibrations. The first time they sent me my item no cord or anything came with it. The second time, they sent the cord, but no plug so they must assume that you plug it into your computer? Either way, very light vibration definitely not a massage. The chair and itself is beautiful and well-made. However, the massage feature is lacking, and in my opinion not worth the price point.