I HAVE ORDERED FROM WAYFAIR BEFORE AND HAVE BEEN VERY HAPPY WITH PRODUCTS AND SPEED OF DELIVERY. BUT THIS TIME I WAS BAITED AND SWITCHED. WITH EVERYTHING I WAS SHOWEN IT SAID "HEATED MASAGE CHAIR. THE FIRST TIME I EVER HAVE SEEN IT CALLED MESAGE CHAIR IS HERE IN THE REVIEW. AND ALL THE PICTURES EVEN THE ONE ABOVE SHOWES THE HEATED RED ZONES. I WANT A NEW CHAIR OR COMPANSATION. IT WAS A GIFT FOR MY SISTER SO THAT IS WHY IT TOOK ME SO LONG TO FIND OUT IT HAS NO HEAT. I HAVE NO WAY OF TAKING A PICTURE OF IT.