I was pleased at first cause I received mattress fast, however I havent been able to enjoy the mattress due to the fact I also bought Square trade warranty plan. The plan gives you 10 year warranty and mattress protector you must put on mattress or otherwise warranty void. I am giving low review due to not getting Mattress protector at all. I chatted with Wayfair customer service which was absolutely NO help. I will have to send mattress back since cant get any help and dont want to work with Wayside if they offer you a warranty on their site and cant help you