We were misinformed about the delivery fee We felt like we were robbed We purchased the mattress in Fort Myers but we were moving to Tampa. I asked if we could pick up the mattress instead of paying the delivery fee, and she said No. But then I heard that you could go to Lakeland and pick it up.. which would have been way cheaper and easier in our case !!!!! We live right next to Lakeland. Couldn't get a refund because it was an express order.. and it was SUNDAY !