I'm struggling with how many stars to give here. I ordered 2 of these bookcases to have next to each other in my office. They both arrived on the same day, but one of them arrived with no hardware whatsoever. That was a month ago. I contacted Wayfair/distributor and they were sending a hardware pack. After it was more than a week overdue, I contacted them again and found that it was apparently lost. They sent another one, which was supposed to be here yesterday but which FedEx shows again as being "stuck." So I've had this big, heavy box sitting in my entryway for a month with no way to put it together. However, the one I did get to put together is great! Spacious, attractive, and works perfectly with the space. It was quite the activity to put it together (2-person job), but well worth it. Great value, in my opinion, because the quality is very good. I am looking forward to someday being able to put my other one together and getting the rest of the stuff off my office floor!