I don't know where to start! I ordered this bed on 2/25 w/delivery on the 2/28; this order was damaged somehow so it was replaced on 3/2 for delivery on the 5th, changed to the 6th and delivered on the 7th during a snow storm.  I'm not going to get into what happened with the FedEx driver; I'll leave that review on their web site. Our biggest issue with the bed, we need to drill holes!  Where's the QC?  The holes on the largest pieces (4) that form the top of the platform bed does not line up with the bottom in order to attach the two pieces together so that it doesn't move.  Other wise, putting it together wasn't so bed.