First thing this is not an Ottoman, all it does is give access to the floor, no base! I’ll have to purchase 4 boxes to store anything!
Second, the gas struts holding the mattress up are jammed so I can’t even lift it to open. Reported to Wayfair who promised a technician would contact me by 5pm 23.8.2023 have failed to do so. I’ll have to chase with one of their AI robots today. Not happy!!!!!