Overall, nice piece.  Much better for our use than a wall-mounted, full length murphy bed. Mattress is very nice -- got an add'l mattress topper to make it perfect sleeping comfort.  It's a two-person operation to open and close it; doable with one strong person.  Internal chains are a good safety feature.  Gotta watch knees, ankles, shins getting in and out of bed (the wooden sides of the bed when open).  Reduced star rating for the wheels.  It's very maneuverable which leads one to believe it could/should be maneuvered. DON'T if you have floors other than carpet!  The wheels immediately damaged the hardwood floors leaving long dent-streaks, and are especially hard on doorway transitions.