Over all my husband and I love the bed. We did get our shipment faster than expected which was wonderful. We only got four out of five boxes the first shipment and then the fifth box 2 Days Later... No big deal. However we never got the drawers. And when my husband went to call we had to call the company directly, not Wayfair. Then he says they will get back to him at 5 to 6 business days. This is absolutely ridiculous. It should not take a week to solve this problem. We are very disappointed.