First time I order from this site. I wasn't sure if this rug has a good quality or not!!! Still I took a risk to order. I received it within the time frame they provided, it looks exactly same as the pictures shown by them and its a very good quality. 
It not too soft or too rough...it's in the middle. When I put my feet I love it . I was affraid whether FedEx will charge me any extra fees (duties) but I didn't ☺️. My first experience with this product was amazing.