I do not feel the rug itself deserves a 1 star.  I like the Rugs, it is more that Wayfair does. I ordered a set of 4 different sizes in these rugs. I compared to several other web sites and Warfare was at least 20% more expensive but they listed pile height of 1.19" vs. competitors pile height of only .5 inches. I thought I was paying extra for a superiors product. Unfortunately it was Warfare listing total height vs the actual pile height listed by all other competitors. (same exact product)  I decided to keep 3 at the over price and just return the  8x10 as the $125. over price was too much to swallow. The rug was canceled and returned prior to me even receiving it. now it has been over two weeks and I have not received a refund of my payment nor any updates. I have called twice and all the rep says is that the refund is in process.  If you choose to buy there over priced products be aware that refunds for returns do not go quick or smooth.

Todd