One of the stools was sent with the wrong hardware. I called to have a new one shipped to me as I needed them for this weekend and wanted to see if they could second day ship it like they did the stool. Could not get an answer from the lady all she would say is “I’ll make a note of it”. We’ll get tracking info today and it says will be here next Friday! 8 days to ship a hardware pack that they screwed up in the first place. Customer service not good, felt they got my money now it doesn’t matter. Won’t be buying from them again in the future.