The carpet arrived very quickly. The colors and style was just what I wanted. However, it had been folded several times and then put on a roller for delivery. The heavy creases in the carpet are still not relaxed yet after a week. For the money,I don't think any carpet should ever be folded prior to delivery. Update:  It has been two weeks and the creases have not relaxed.  I have been putting weighted books on them. The lines from the folds appear to be permanent.