Rug will take some time to flatten out once you unroll it.  Feels nice, but the color in the image is sort of off.  More of a tan than a gray, and the lines of the pattern are not well defined (the lines are more beige than white).  It is a much more subtle pattern.  We ended up returning because it conflicted with the paint colors on our wall with it not being gray enough as in the picture and ended up looking too small once we had it in the room anyway.