When I ordered it, I really liked the colors, but you never know, until you actually see it in person. It's beautiful and the colors work even better than I had hoped. It was actually delivered to an old address, which was on me. I hadn't updated my account info. When I got in touch with customer service, they were great. Got out another rug to me, literally within 30 minutes of of discovering the error. I still have no idea if they got the rug that went to the wrong address, back. It came rolled in a heavy plastic bag. It layed flat immediately, with just a slight curl on the edges, but after leaving a chair on the corners overnight, it lays perfectly flat. Really thrilled with it, and the Wayfair service.