Not happy so far with my order. It arrived as the picture above shows, and when I submitted the damaged photos the site tells me “the manufacturer will get back to me”. 

Clearly this was damaged in shipping and likely dropped from a tall height, and the torn opening means any number of pieces could be missing. We’ve all been there putting things together, where the last screw is missing, or a final piece is damaged or scratched.

I just want the item I paid for shipped to me without clear, obvious heavy damage. Is that a lot to ask today