Before purchasing the frame I had chatted with customer service. I really wanted glass
facing on my frame. She assured me it was glass. Although the styrene was well protected it was still not glass. Quite disappointed. 
The frames were well packaged and shipped on time. Some small scratches on the black frame but nothing like a sharpie can't hide.  These are lightweight and will serve their purpose. I don't know if I would buy them again for the price. I was willing to pay the premium price for glass.

Pros: Well packed and shipping on time
Cons: Was misled to think it's Glass facing.