I purchased this item for my daughter to help get rid of a SKUNK smell in her family room....her dog rolled into a dead skunk and she hadn’t gotten rid of the smell from where the dog then rolled on the rug, even tho everything was thrown out and cleaned up.  Anyway, the shipping was excellent....WAYFAIR was right in the ball....letting me know every step of the process from ordering to shipping and then delivery.  Customer service was excellent too.  So when my daughter got the item she was impressed with how well it was packed, how well the purifier was made  and how quiet the unit was.   So she is very happy with this purchase and so am I.  Thank you WAYFAIR.  Oh, and the price was right too.