I have no complaints, works very well for my space. I had a portable one that had nearly the same Btus as this one however i know realize it was terrible. This one can get my living room at least 10 degrees cooler than the other one and its quieter. My living area is very pleasant to be in now. The weather is in the upper 90s outside and Im able to keep it around 70 or lower in the living room. Only had it about a week and we Had a very very bad hail storm and it did put some dents in the unit(  but it still works.)