This was the second tub I ordered because the first tub I ordered arrived damaged. Because the contractors were in my home ready to install the tub, I had to order this tub because it came with a quick delivery. I wasn't happy that I had to pay more for a different tub, and I felt Wayfair should have given me the slightly more expensive tub for the price of the damaged tub. They agreed to only give a 20% discount. I still ended up paying more for the second tub. 
I'm very satisfied with the tub, but I would have been satisfied with the original less expensive tub. NOTE:  If you have trouble getting in and out of a tub, this tub may be to tall for you. I giving the tub 5 stars but the customer service on this matter 2 stars.