Bought this about 6 weeks ago and already the burner caps and burner heads are impossible to clean using manufacturer instructions. The surface of the caps and the griddle absorb stains and can't be cleaned. The middle griddle is ineffective, possibly due to the fact that the burner doesn't extend the entire length. Oven racks very difficult to slide in. I will say that the burner power is more than sufficient, matter of fact it took some getting used to. There is no backlight for the panel controls, and the timer is not user-friendly at all. Pressing it mildly firmly results in ridiculous jumps in number of minutes, otherwise you have to do everything one push at a time.