The towel set is very nice, but order processing and delivery were very complicated by misleading customer service.  Item was available when ordered, but after order accepted, there was an unexplained shipping delay that turned into item being backordered,  I attempted to cancel, but wasn't allowed to cancel.  During a follow-up call, customer service said the product was being placed on the truck and shipped.  But it didn't ship until days later.  I finally received the item.