When I initially ordered this bed, it was supposed to be delivered within two weeks and I did not receive it until almost a month later.  I was not very pleased with the response and customer service I received when I was inquiring about the shipping, delay if this bed.  However, once I received it, I was very pleased.  For the money, this is a great bedmattress.  It was easy to put together (I was able to do it without my husband!) the mattresses are comfortable and the liftinglowering is great.  I would purchase again even though I had the trouble I had initially with the shipping, because the product itself is worth the wait.