Ordered on March 28. Received updates on shipment status periodically, including the service which would be doing the delivery. Recliner delivered on April 9, and I did receive a phone call from delivery service early in the morning that it would be delivered within the hour. Told them I would not be home, but would leave garage door open. When I got home, product was in the garage, well away from garage door, and not in my parking spot (to which I was happy). 15 year old son carried in the chair after removing packaging, and put the back on. Very simple! Chair iss a little smaller than I would have liked, but very very comfy, perfect color and fabric, quite rocky (this will take some getting used to), and reclines easy. All in all I am satisfied with my purchase.