The chairs arrived in good packaging and had all the relevant parts.  I have to say, however, that the resin wicker was already unwound from one arm support.  The main reason I am replacing my current deck rockers is that the resin wicker is wearing out - so this flaw in the new chairs was particularly annoying.  For the price, those details need to be taken better care of.  I did not want to repack and return such large items, so I have rewound the "wicker" and will find a way to attach it in time.
That being said, we assembled the chairs fairly smoothly - taking everyone's advice to wait for final tightening of the screws until everything was lined up and attached.  I do love the look of the chairs, I will be replacing the seat cushions with something brighter when we can actually go out and shop.  The chairs are comfortable and will look great on the deck, when the virus lets us socialize, and the weather warms up!