Tree is great.  But I love Wayfair even more. When we plugged in the bottom section of the tree, several strings of lights did not work.  And the wires were wrapped tightly around the branches so that you could not open branch. We sent a quick email to Wayfair on a Saturday night telling them about the lights. When I checked my emails Monday morning, Wayfair had taken action already!  A new tree was due to arrive on Tuesday and for us to trash or donate the tree we have. Their service is awesome!  We will donate the tree to an elementary school near us. With some strings of lights too!