We just installed the wall oven today, so we did not have a chance to use it yet. It looks very sleek and beautiful in our kitchen and seems easy to operate. However, the oven came with two traditional racks instead of one traditional and one gliding rack as described as one of the oven features on your web site, and which was one of the main reasons to get this oven b/c my wife has weak arms and thought the gliding rack might help. Otherwise the oven looks good and I will update the review after using it.