Chair came on time.  When I opened the box I was a little overwhelmed at the pieces but 2 of us put is together in about 45 min - 1 hour.  The instructions were pretty clear.  When assembled the chair looks good except some wrinkles mostly in the arms.  We pulled them as tight as we could.  Hopefully is gets a little better over time.  If anyone has any solutions to this I would appreciate hearing them.  Overall the chair looks good in my Livingroom and is comfortable.  The heat is a little less than I thought but it will do.  The vibrations are nice and relaxing.  A good chair for the sale price.