Our 4 chairs arrived quickly. 

3 of the 4 chairs were in good shape from the shipping, with one chair's ottoman having a slat with stripped screws and completely unattached when we opened the box. After calling Wayfair, the entire chair was replaced immediately with another chair. Wayfair's customer service is excellent.

The chairs were very easy to assemble with only the screws and tool provided. There were a couple of screws that would not tighten but only kept turning. This was easily addressed with wood glue. 

We love the chairs--they feel solid and are comfortable. The hideaway ottoman is my wife's favorite feature and a great part of the design of this chair. We love the curved backs on the chairs as well as the solid workmanship.