THIS WAS A VERY PRETTY SPICE RACK. THE DAMAGE TO THE WOOD WAS DONE AT THE MANUFACTURER'S, WAYFAIR SHIPPED QUICKLY AND VERY WELL PACKAGED--THE CUSTOMER SERVICE WAS GREAT AND TRIED TO FIND A REPLACEMENT, BUT THE ITEM HAD BEEN DISCONTINUED. THIS EXPERIENCE JUST AMPLIFIES MY TRUST IN WAYFAIR AND THEIR CUSTOMER SERVICE---THANK YOU.