We love the fire table except for the automatic starter. The auto starter did not work so I contacted Sunbeam. They sent a new starter. There was absolutely no instructions how to install it and it was difficult but I did get it in. Unfortunately that starter also did not work. They never contacted me to check on the replacement. This is very poor service. I have given up and start it with a lighter. I did not get what I paid for and received poor service.