The installer and installation were great! However, there was confusion between what Wayfair told Handy was to be installed. I purchased a set of 3 canvas wrapped wall pictures. I requested and paid for installation. Handy was told I had one hanging which was a problem. The installer was kind enough to hang all, but said this was not the first time this problem had occurred and this was going to be an issue for Handy. This problem should be rectified for others in the future.