I like the chair but the puffy parts connect with zippers and the back puff zipper is installed backward on one side. I made them an offer instead of sending it back to give me a slight discount and I would get it fixed locally or send another puffy part with zipper correct. They msg me would answer in 2 days. That was 2weeks ago. Won’t be buying here again. Saw 10/03/24 note this happened to another customer also.  Beware. !!!!!