I am very pleased with the design and finish but what has really sold me on this company is the customer service. I needed a replacement part and was expecting to pay for it but they told me no problem and sent it to me. I received it in five days and it fit great. I am about to remodel my bathroom and will be buying my fixtures from Price Pfister. A great company with old fashioned service. A great find in these trying times. Thank you Price Pfister.