My experience ordering blinds from Joss & Main has been a complete disaster. I ordered and received three blinds, but only two were the correct color. Then I received multiple replacements that didn't match the model of the first order. The website pictures the correct blind -- with a push button -- but for some reason the company cannot seem to find that particular model to send a replacement. Because the hanging hardware is different on the two models (one is flush against the wall, the other is not and the windows are side by side), I'm now forced to remove the two blinds I've installed, patch the wooden window frames and start over with different blinds. This experience has cost me months of aggravation.