I ordered this shelf over a month ago and after waiting a week, only the poles were delivered (no shelves). After calling Wayfair they asked me to check with FedEx. Fed Ex saId to wait another week for the missing box. After another week I called Wayfair again and they said they would send a new set of shelves. A week later nothing had shipped. I called Wayfair again and they said they could not get in touch with the company to figure out why it had not been sent. The very kind employee offered to cancel my order and reorder a shelf that was a few inches larger to try to remedy the situation. Another week later and the missing shelves arrived. After FINALLY receiving the unit my husband told me there were missing pieces for the bottom part of the shelf.  Please save yourself a headache and purchase another shelf.