Product arrived with oil leaking everywhere. It was a mess to clean up. Wayfair was good with refunding the order but it was a huge hassle making a trip to the city's disposal facility an hour away because this is considered toxic/hazardous waste. Also, Wayfair uses AMJ Campbell for delivery which forced me to schedule an entire day to wait for the delivery. This makes sense for large furniture but for a portable heater it is ridiculous.