This chaise looks great once it's put together.  However, I was missing some hardware & some of the screws didn't line up correctly for assembly.  I had to go buy the missing parts (I didn't call customer service to ask, because it would take too long & I already had everything out of the box, ready to assemble. It was easier just to go to Home Depot & buy the missing stuff).  It took way longer to put this piece together than it should have, but it does look good once it's finished.  Honestly, the quality isn't great, but for the money it is a good value. I would recommend this product - but would give disclaimers.