The bowls have little bumps on them, and so do the mugs. They look like they were done in a huge rush, but they were for a cheap price so I'll deal with it. One of the bowls came cracked. I read that customer service was great here but I haven't heard from them. They told me someone would contact me in 1-2 days and no one has. Overall, if you're not picky and are in a huge rush to get some dinnerware, these are ok.