I bought this and it broke about a year and a half later. However, customer service was very easy to communicate with and they sent me a new one after an email. 
I moved to the south where it is much more humid than the west coast which was why I bought this and this has been great. The moisture capture container is always filled with fluid by the end of the day and my air feels so much better. Easy to clean too.
Hopefully the original unit I bought was the only dud- but like I said, they replaced it easily for me. It works well so I would still reccomend it and buy it again.