Absolutely the best tent I have ever used...by FAR. Excellent quality for the price. I did not see the email confirmation from my order due to going to my spam folder so I called them, left a message and received a very nice call back shortly after. The staff member was very professional and tracked the package for me, I ordered on a Monday (Holiday) and the tent was delivered by the following Friday...I consider this unbelievably excellent service for the free shipping I received. Lastly, I set the tent up in a minute like they stated and the quality is everything you will read about, excellent. I think I'm going to purchase another size instant tent from them for when I'm not with my family...I don't need it but would be willing to spend money with this company just because I am so pleased with the transaction!