Handle would not stay down and when I held it down only one element worked.  I really like the look of this toaster and have ordered a replacement.  When that arrives I will re-assess my review.  Based on the toaster I received, I wouldn't recommend.
Hi again.  Wayfair sent out a replacement immediately.  This toaster works beautifully and looks sensational on my counter.  I love it!  I have changed my rating from one star to four (would be five but down to four since the first one had to be replaced).