I will say that this machine works great! The functionality is not my issue at all. I loved having so many different options for my coffee. We use a variety of k cups, soft pods and ground coffee so this was perfect for my family. My issue, and the reason I won't be keeping it, is because it is incredibly loud. My kitchen is right off of my bedroom so a loud coffee machine is no go.

Coffee and espresso features work perfectly and as they should. I loved the giant water reservoir, my other coffee machine didn't have that feature and I wish it did.