I normally don't buy furniture without having a chance to sit on it, but for the price and color, I got mocha, I was willing to take the chance. I was very impressed when I got the couch unwrapped and reclined back. The medium firmness is perfect, and whether you're using a recliner, just sitting, or lying across the couch it is extremely comfortable. The color was just off enough from my existing loveseat that I am planning on ordering the matching loveseat too.