I was really tentative to spend so much on a machine, but it works great. I love that I can just pour whole beans in, and the cup of coffee or latte it makes taste amazing. I spent more since this also makes cold brew, but haven't used the cold feature too much yet (though it does make a great iced latte). The froth is surprisingly good from a machine, but my chief complaints have been that I haven't been able to connect the app to it since buying it a few months ago (seems to be a problem for a lot of people from a google search), and the fact that when it turns on/off, it flushes water out. I bought a small decorative dish to keep on the tray for that water, it's a small annoyance but I understand it keeps the machine clean. Pleasant surprise buying from Wayfair that coupons worked on it.