We didn't want to assemble this by ourselves, so decided to pay the Handy fee to have someon come out. The assembler ended up never showing up and i had to call Handy to find out what happened. they said that he was never planning on coming to us that day. We had to reschedule for a week later, but the assembler who ended up coming was great! he completed the job very quickly and we were impressed. we really wish that the first one didnt cancel since we had to wait even longer to get it installed, but we are happy with it overall.