I bought this a month ago. And was on a waiting list of 3 weeks prior to that. I chose to purchase it from a local Ace Hardware rather than online bc things have a way of “going missing” in transit coming to AK.

What I will say, other than theirs grill has continually been on back order since the store started selling it, is that the company actually has replacement parts that you can buy. So this purchase is more of an investment and less than a disposable item that you replace every year or two.

And the customer service is amazing. When they called to see if everything was ok and how I liked it, I mentioned I was having trouble getting my cover that I ordered online. And I mentioned I was having trouble finding the correct attachment hose for a 20# tank. They said they’d look into my order and for my troubles they’d send me the hose. Completely unexpected or anticipated. But great appreciated 

This 1st time Weber owner is now a dedicated Weber owner!