1st off let me say that this pillow is not firm, like some i am used too. 
I love ❤️ that its not! 
I have been using orthopedic style pillows for years now, due to having spine issues. This pillow is soft enough, that i use this for support between my legs, to take pressure off my back. I also use this to help in the car, driving as well. 
Its comes nicely compact in the box, i have pictured. 
I also, ❤️ the fact that my husband is enjoying his too! Thanks wayfair for help in easing my pain!