I didn't realize that we couldn't use box springs with this bed so that was my first disappointment.  The next was that it was somewhat damaged probably as a result of poor packing.  This was an $800 bed and I expected more.  Thirdly the boxes didn't arrive together but several days apart.  While we were happy to finally receive the missing merchandise it was frustrating to not have what we needed to build the bed for multiple days. Overall I am irritated with this purchase and wish I hadn't been so optimistic that it wouldn't happen to me after I read the plethora of reviews with similar complaints.