I opened this as an open box item because Wayfair’s website states “item is in like-new condition and has been inspected by our returns department. We make every effort to look for any indication that the item is defective, damaged or will not work”. That clearly didn’t happen as I ordered the white sideboard with the drawer stacks. The box that should have contained the drawer stacks contained a black piece of unidentifiable furniture, no paperwork or hardware. Instead of Wayfair just sending me the missing drawer stacks they first tried to offer me a partial refund of $60 and then went up to $101. I can’t buy the drawer stacks which was the appeal of this specific buffet. Now I’m stuck with unusable furniture. I did end up getting a full refund because they couldn’t come up with any other solution… like just sending the missing pieces.