The product itself is beautiful. However, the logistics experience for my order was a bit of a nightmare! It took 3 delivery attempts before ai got a fully functional sectional. The first attempt was missing the legs for one side. I asked the customer service rep to just send me the missing legs, but I was told that the manufacturer does not make replacement parts available and that a full replacement would need to be made. The second time, I was only sent one side of the sectional. So, i had to deal with customer service again to have them order and ship the missing side. On the 3rd attempt, one of the metal joining brackets was installed incorrectly, so the delivery men had to remove it and reinstall it correctly on the spot. And to top that all off, I’m only received 4 pillows, when there should be 5. I’m hoping All Modern makes it right and sends me the missing pillow.