I bought 2 of the mirrors; one 24"x36" & one 30"x40". The 24"x36" came in perfect condition & couldn't wait for the other one. Unfortunately :( the 30"x40" mirror was not packed well & it was broken. I was so sad. I called Wayfair & they are sending me another one. I was so pleased with the customer service! I tell everyone about Wayfair. I just moved in a new house & I'm practically furnishing my entire house with stuff bought from Wayfair. Just got finished purchasing dining room chairs.