Product is made of very cheap plastic material. I bought 4 racks and they were a nightmare for myself and my husband to put together and stay together. There are no tools required basically you have to snap the pieces together but the problem is they won't stay together always. The bottom of piece of the rack (used to hold it up) will not stay on. We decided to leave the bottoms off and the shoe rack is still standing so far. Overall I will buy this brand again. If I need more racks I'll try something else. It won't allow me to post unless I rate it with a star rating but yet there are no stars showing so I just clicked where the writing is and it went through. I was trying to find 1 star. I hope I didn't give more than that