This rating is for the product and overall buying experience from Wayfair. The product assembly was easy and the finished product looks ok. The frame and the rattan quality are average, you get what you paid for. But BUYER BEWARE of the unfriendly consumer policies from Wayfair. Their sales folks are not transparent on who the manufacturer of the set is. Also Wayfair does not offer a price match policy, only a 7 day price drop match restricted to their website only. Even on Wayfair I believe this exact same set is sold under "different names". Do your research, which I should have done. The exact same set is available for ~ $200 less at home improvement stores under the brand name Ovios. This would be the last time I buy anything from Wayfair for such a consumer unfriendly experience.