Finally received 1 of my 2 orders placed on August 20th. Not exactly like the picture online much lighter in color than expected or wanted. It is SUPER firm and the pillows are weird. Not sure what’s stuffed inside them, it’s almost like a balloon… I’ll have to go back and read the specifications. 2 of the 4 big pillows are still kinda flat but the other 2 popped and the 2 toss pillows fluffed up FAST. It feels durable, hopefully after time the seat cushions soften up. 3 stars due to the color NOT being DARK GRAY and the delivery issues. White glove service was excellent. I updated my review, so if they don’t post this, I will make sure to post it on Facebook