Quality and appearance of chair is nice. Assembly diagram and instructions are unclear and hard to read with smaller print. Also, the product came with a shortage of fastening hardware as well as one bolt for one of the two stools we ordered  that was longer than anything the instructions called for. Interestingly, there is no phone number on the instruction sheet to call to complain. All this necessitated a trip to the hardware store to purchase the missing and wrong sized fasteners. This was my first order with Wayfair.  Have never had this kind of problem when using Amazon.