We bought two of these.  The first one was perfect, the second one had a faulty transceiver,  I contacted Wayfair and a week later a new one arrived to replace it. Great service. They look better in person than on the pictures.  They each have their own remote, I’m still learning how to use them properly but only thing I don’t like is that there is a beep when using the remote.  It’s handy to know it’s receiving the info but kinda loud.