I ordered these chairs during last week’s snowstorm.  They were delayed but I wasn’t getting any updates so I called customer service.  They were great.  Gave me a representative to keep me updated, called FedEx ,and said they would update me the next day.  She called and said that they would reorder my chairs and expedite them since they were delayed.  Thankfully, the next day, they arrived.  The other chairs were cancelled. Customer service was great.  The chairs look amazing with my table.  We are so happy we bought them.