I am really pleased with this item it came fully assembled and was packaged really well so no damage.  Delivery was a bit tricky as it is an all day delivery by the courier.  I was given one delivery date and then it got changed to the following day by the courier, who sent an email that I didn't read until that afternoon.  Not too much of a problem as I could be in on both days, although I would rather not have had to wasted two days when one day should have been enough.  I have given five starts as the product is great.  The baskets are deep and they can fit two pairs of heels in each basket (4 shoes) or my flat shoes stack by putting one shoe inside the other like in a shoe box (not side by side)  so a total of six flat shoes in each basket.  The previous reviews really helped me choose this storage bench and I would recommed this purchase to anyone else thinking of buying one.