I ordered this as a Christmas gift for my husband (who is obsessed with dragons!)

When we opened it up early, a piece was broken off, a good large piece of the wing. I emailed customer service and they responded within 3 minutes or less, and shipped me out a replacement. This one is in perfect condition (the first may have been fault of the delivery service. Who knows.)

It's just as gorgeous as it is in the picture. I can't really tag it as "durable" or "easily damaged" as I've experienced both sides of it. Overall, I'm happy with this purchase.