We were unable to get the trees to stand up in the pots provided! I called customer service and was offered a partial refund if I went to a store and got a Styrofoam type piece to try to put the bottom of the tree into to try and get it to stand up! I have so much to do and I was so disappointed, I have a hard time walking so it was very hard for me to do all that. First time I ever bought 2 outdoor trees, so disappointed and very sad. Who wants to take all that time to fix something that should have worked right when we opened the box! I know I purchased on sale, but should that have made it unusable and looked so cheap Waste of all my time and effort, so sorry I ordered it! Now I have no outdoor lit up trees, just 2 trees lying in my living room! Just need to return them and get a refund!