After reading some of the 1-2 star reviews, I was a little worried about getting this bed. Overall this bed far exceeded my expectations. This bed did come in 5 separate packages, in which arrived on two separate deliveries, but it was only about a week total. I ordered the twin, and I would recommend you purchase a 39 inch mattress as this bed is slightly bigger and there will be a small space if you get a 38 inch. This bed took me and my husband 45 minutes to put together, with a drill (would recommend). This is not hard, and each box comes with it's own set of instructions, so do one box at a time. I've put together dressers that were way more complicated than this. Also the wood is beautiful, not particle board, absolutely gorgeous. If you are buying something online and have to have it shipped, you somewhat have to expect that there might be damages or problems, luckily we didn't have any issues, and we are very happy with this bed. Our son loves it!