This was my first purchase from Wayfair..... the chandelier itself seems basically what I was expecting.  BUT a few things rubbed me the wrong way:

CHANDELIER:  The bright shiny ground wire is not encased in the black rubber coating like the electrical wires - which means you can clearly see it running from the fixture into the ceiling mount - looks terrible.

DELIVERY:  Apparently shipped UPS ground, was left in my front yard all day in the pouring rain... the box was basically decomposed wood-pulp by the time I got home - not sure how I would handle returning the item if I choose to.

INSTRUCTIONS:   There are basically NO installation instructions, other than a crudely drawn diagram, which gives no indication on how to calculate the length of the chain, or in fact how to modify and attach the chain.  I am assuming I just use pliers to remove links and attach it to the various parts. No itemized list of parts that shipped with the chandelier, no wiring instructions.