I purchased 4 of these rugs in various sizes and love them.  During my purchase I phoned Wayfair to ask a question.  He was polite and accommodating and completed the transaction for me very quickly.  The rug colors shown are true to the colors shown.  The quality is very good. The carpet edges are stitched and the pile is not looped preventing the usual carpet snags.  Definately happy with the purchase.