I honestly am not sure how to rate these chairs. It took 4 chairs to get 2 keepers. The first 2 that I was sent were both defective. One had a blue thread embedded in the fabric on the arm which could not be removed and was very noticeable on the oatmeal fabric. Additionally, the metal plate in one of the back legs was bent. The second chair’s buttons were very misaligned. Joss and Main responded quickly to my request for replacement and sent 2 new chairs which were each perfect and a good value for the price. I am not sure if my original defective chairs were bad luck, a sign of poor quality control or 2 chairs that had been previously returned. Of note the replacement chairs had additional packaging materials inside that the first 2 did no