We have always purchased Men products due to their quality, long warranty and OUTSTANDING customer service. We had to purchase this faucet on the spur of the moment since the plumber was at our house and said the old fixture (came with the house-NOT Moen) was not longer usable. This is in my wife's bathroom and she finds the handles to be very thin and not very pleasing to the touch. The main issue is with the design and placement of the lift rod handle. It was in the back of the fixture which in itself makes it more difficult to operate. In addition, the lift rod has a top that is designed for a finger to pull and is 1 inch long instead of a simple knob. This results in only a 1/8 inch clearance from the sink backsplash. Adding to the difficulty the lift rod is angled towards the backsplash instead of straight up and down. I hate to say it, but this may lead us to replace this Moen product with another fixture that will not make closing the drain so difficult.