I received this chair and ottoman in perfect condition and they appear to be well made.  Assembly was quick and easy.  No tools required.  The seat cushion is firm.  The style and blue-striped upholstery pattern are a nice accent in my small, beach-themed den.  It's size is most appropriate for a small person.  I bought this chair for my mother, who is 5' tall and it fits her well.  I'm 5'7" and can fit in the chair but it feels too small for me.