Chair was nice but as per reviews, it arrived with a part missing. The cushion for the ottoman was not included. I called the day I received it and the representative told me I would receive the cushion in 3 days. Wayfair canceled the replacement the day I was supposed to receive it. I called once again and the rep stated that they were unclear of what part I needed!! I made it absolutely clear when I called. Now, im still waiting on the cushion and its going to be another week. Im a little leary about Wayfair at this point.