OMG!  This chair is beautiful and comfortable!  I had been holding out for just the right opportunity to get a cream upholstered bergere and this one fit the bill for my new living room.  The package was boxed in a super protected container, white glove delivery (the delivery men were so nice and polite as well!), the chair itself wrapped in a soft white cover to protect until it is ready to be placed in the home.
The included accent pillow is very pretty and the quality of the frame and upholstery surpassed my own expectations.
Very happy with this purchase!