I've had this Lock for about 18months now..
it's been working pretty well for my family and it's good to know that the developers of the app are pushing out updates to keep it as current as possible. If you have a standard thickness door the install should be straight forward...unfortunately my door is 2-1/4" thick and I had to call customer service to send me a longer torque blade. After I received the item and replaced it, It was a breeze to set up. For best results, it's better to have your phone out and close to the lock when trying to unlock. I'm very happy with this purchase.