I’ve only had the microwave for a week & I have had no complaints. I like the buttons at the bottom and the handle really non existent, keeps dirty fingerprints away! This is our 3rd over the stove microwave installed & they haven’t lasted more than 2 to 3 yrs, I am hoping this one breaks the cycle. After our last one went out we just purchased a small countertop one that is an inverter. It has more power & uses less energy than the new one which seemed strange to me considering it has the convection & air fryer features with it. In all honesty, I probably won’t use the AF, I have a countertop one that keeps the mess to a minimum, but the convection is going to be great, especially during the holidays!