I am very satisfied with my purchase and the only reason I rated it good and not excellent is only because I had a hard time taking in and out the double racks with locks for both upper and lower ovens. They rubbed against the side walls every time I tried to put them in. They would not easily go in and out,  otherwise I am happy with the oven so far. I only had it for less than a month so we shall see how it goes for months to come.