Works great and loaded with great features. This is where the BUT comes. One morning I arrived in the kitchen to find the countertop, where the coffee maker lives, covered in water. All of the water had drained out of the water reservoir. This problem continued for 3 days and then it stopped. I spoke with a gentleman from Ninja today and we went over the problem meticulously but in absence of the problem existing, there was nothing to be done. 
I really like this machine and I really hope this problem does not reoccur. There is the 1 year warranty so I am not concerned at this point.
I would give this 5 stars except for this strange problem. I have found Ninja products well designed and very reliable and wouldn't hesitate to buy another.