Item arrived quickly and in good shape. Instructions were good and easy! I followed them and my tree looks like the photo. Beautiful and so bright at night, especially reflecting off the snow. I absolutely do not understand negative feedback on the fullness, they must not be reading the directions. I did need to go back a few times and bend down more small branches. There are many and as the tree fills up, they are harder to see. For the price, because I thought a tad on the high side, it is worth it when lighted up.