My brand new not more than 25 hours old dryer is defective! There was insulation fibers coming out of the drum and the light didn't work which led me to seeing the fibers all around the drum! Yes, they made the exchange easy so far, but I now haven't had a dryer for a week so by the time they deliver next Wednesday, it'll be 2 weeks. I am very disappointed and frankly scared the same issue will happen with the new one. I truly hope this all works out becuase I have many other products from Samsung and they all are stellar.  I just can't believe there isn't better quality control and this unit made it off the assembly line.