Like other reviews of this chair I've seen, the massage rollers have come through the padding and are in contact with my body, just the cover being between myself and the rollers, very uncomfortable, also although I am a large man, 230lbs, I am within the limits of this chair according to the specs, but the lift mechanism is already starting to make noises.  I knew I took a gamble going for the lower priced product but was hoping for the best