We asked for and received this coffee maker as a Christmas gift. It does make a nice strong hot cup of coffee. There is a problem, however. We've used it about 10 times and each and every time, the "Sneak-a-Cup" feature fails and leaks everywhere. It is a huge mess. Even our basic $15 pot before this allowed us to pour a quick cup in the middle of the brew cycle. With this Black+Decker model, taking the pot off does nothing to stop the drip flow and you end up with a half cup of scalding coffee all over the machine and counter. I can't believe an item of this price can't do a simple function like letting me pour a cup in the middle of brewing. I am pouring it well within the 20-second time frame specified in the manual. Is there a way to fix this problem?