This has been the best experience ever ordering from wayfair! Not to make a long post but we ordered this chair last year for my dad after he had a bilateral lung transplant! It was his first recliner and it work out great for him! Just recently the reclining mechanism broke which was disappointing since the chair wasn't even a year old!  I contact wayfair and they were beyond accommodating and replaced the chair for us so my dad can use it again! The customer service was amazing! They original told me we would have to wait about 1 month but within 5 days the chair was here! 
I cannot say enough about how wonderful the customer service was and how greatful my family is for a working replacement! 
I will continue to order other items from you!
The chair is comfy, easy to recline the only downfall it is a little short for tall people! 
Thanks again