I am absolutely in LOVE with this machine!! It makes the best cup of coffee!! We love all the options. You can use grounds or whole beans, but we prefer the beans of course. It will make a 24 oz coffee for a travel mug! I’ve never seen a single serve machine make that much coffee in one shot. I love the setting for ice coffee. And it’s much quieter than I expected. The best part is not having to buy cups or pods anymore!