This is a nice addition to my kitchen that replaced a 2 slice toaster. It's been put to the test and used many many times and it's going strong. It's not bulky and doesnt take up much counter space. Makes toast quickly and evenly. It has 7 different shade options, a bagle option and a a frozen option (worked well on toaster strudels). It also has a high lift which means when the food is done you can lift the items up higher to stop from burning yourself! Easy to use. [This review was collected as part of a promotion.]