I️ was pretty happy with the dog carrier when I️ first got it. Seemed very well made and sturdy. I️ think this is a great dog carrier but not the right one for my dog. I️ tightened the safety leash at the bottom of the bag as tight as it goes but some how my pup still get fussy and wiggles out of the hole where his head is suppose to be; even though he's securely in. This causes me a panic especially when he is on my back. He's a 20lb Corgi.