This chair is wonderful! The chair was delivered to the wrong apartment by FedEx which was no fault of Wayfair and when I called Wayfair they were so understanding and kind. Wayfair sent a new chair out right away and I received it within a week. The only downfall of this chair was that the armrests you zip on to the chair and that was a bit difficult but nothing major. This chair has been great and was so easy to put together minus the armrests. I highly recommend this chair!