I bought the upright lift away in April 2020 within two weeks the motorized pet brush fell apart because it was under warranty they replaced it no question.  Yesterday while attaching to ne one to the hose it too fell apart.  I called to ask if they can tell me how to reassemle it or if I can send it back for them to.  I did not expect a new one though that would have been nice.  I was told that I probably use it too much and damaged it I may want to consider purchasing another or different attachment.  I tried to explain it fell apart in my hand as I was trying to attach it.  Surprisingly the man I was speaking to insisted I damaged it.  Very unlike my past experiences with Shark Ninja.  That part is junk and they need to acknowledge that.