Totally in love with this little fireplace heater!  Originally bought as a Christmas gift for someone, but I am keeping it for myself! Pretty straight forward, two switches to operate.  One for the flame and one for the heat. It warms up my office room well. I couldnt be more satisfied! It does look a little fake, but also looks realistic.  You wi have to buy to see for yourself. I am so happy I purchased and kept this for myself. Highly recommended little heater for a room on those cold winter days!