My order came [...] in good condition and it was easy to put together. I have two cats and they both love it! As soon as I put it together they were climbing all over it. They love the high perch and the little house, and they use the scratching posts all the time. The only problem is that they need to learn to share! For the first two weeks they would only go on one at a time, but finally yesterday, they both sat on the perches together.The only problem is that the cats like to scratch the fleece and I end up with lint on the carpet, but they don't do this too much.I would definitely recomend this cat tree to others.