I own other Bissell products, and I'm completely satisfied with them. One is the Bissell upright beater bar vacuum and the carpet cleaner with the hard floor adapter. My disappointment lies in two things, the size of the water container and the force of the steam. What I mean by the force of the steam,it seems like you have to wait a few seconds before the steam comes out again after continued use. Like the steam coils in the tank cannot keep up with the use. Seems to have highs and lows with pressure. As far as the cleaning goes,I'm satisfied with that,but you have to be patient when cleaning,the dirt doesn't come off as fast as the ad shows. In the final analysis,is it worth the money?? Yes...Just be patient