Since Im not able to write a review on a Keurig coffee machine under this item. Ive only owned the machine for a few months and its already breaking down. Making loud noises. Ive owned plenty of them I can tell when they are getting ready to break and this new one is doing that exactly. But yet again you dont send return labels in the orders anymore you send the labels via email and I have NO way of printing the return label all I have is a phone, I can not print it off my phone and I dont own a computer nor printer. Your company wouldnt even mail one to me after I practically begged numerous times. This is very poor practice and I dislike the new Wayfair way.