I have had my Zero 30 cup dispenser for several years now.  I love it and would buy another tomorrow if anything were to happen to this one.  My sister has fresh mountain spring water at her home in NC.  She says the water from my Zero Water pitcher is better tasting than hers!!  I agree!  It is really important to. have one here in Florida due to Hurricanes.  Our water can be affected and the Zero Water pitcher is a necessity.