i found this web site (world kitchen) w/ a google search for pyrex containers, and ordered a couple sizes of containers w/ lids. after placing my order, i googled reviews, and found some reviews w/ negative comments regarding timely fulfillment of orders, which got me paranoid. well, i got shipment confirm emails in 2 days, and my order arrived within 1 week of when i initiated my order, the same as all typical online orders i've placed w/ other sellers. so, my experience has been normal for usual online transactions. i'm happy w/the product i ordered & the service i received