We just got this toaster and it does not seem to be toasting anything well at all. Even on a high setting the bread is barely toasted and not even remotely brown. Also....WHY is it only toasting one side of the bread? Is there a setting that needs to be changed? It appears to not even have heat coils on the outsides of each bread slot. This is weird. For how much you charge for this there sure seem to be a lot of people left without anything actually getting toasted.