It has a wire that has pulled out of the motor and doesnt work. I called and they were supposed to have some one  call me back 3days ago. now I have a chair that cannot be used as it is in the lifted position.  42321. I have updated my review because I called again on 42221 and spoke to Billie. She went over and above to find a way to resolve my issue by telling me she will send me a new chair. I have a lot of mobility issues and need help getting up or else I have to stay in bed. Billie made me so happy I started crying. I really didnt believe Wayfair was this wonderful. A huge kudos to Billie, please acknowledge her for her outstanding customer service. A raise too. Thank you because now I can sit with my family again. A trillion stars.