I took a chance on this fireplace because of the price point. I am very happy with it. 

Unfortunately the touch function stopped working less than 2 weeks after installation. The manufacturer offered a way to fix the issue but said the product sounded like it was “glitching out”. When it happened randomly a second time, I called Wayfair and they sent a replacement right out. Thankyou Wayfair! 

Apart from the initial issue I am very happy with it. Installation was easy, it looks lovely and it is quiet with the heat on (which I was worried about). Overall a nice product!