On top of all the aggravation now some of your survey questions Do not allow me to choose my responses? The question that I did not answer is because it would not accept me choosing the box to say other so I can tell you what I did about getting the product. Now at the end of this email, you're offering me 10% to come spend more money with you? REALLY? Why didn't you offer me a discount when I had a repurchase a much more expensive product and you didn't offer me any help with that purchase! I no longer care for your company! And now at the bottom of the survey the submit tab is not working!