My appliance is working great. I have used the conventional bake feature and the regular microwave cooking feature. Both methods have worked as they should!! My favorite feature though is the ability to silence the sounds the appliance makes. My dog was very afraid of the sounds and hid in the bathtub initially. He is better now that I have silenced the beeps!!!! (We got him from a shelter and think he may have been abused as a pup). I am excited to try the air fry feature and the convection, I have never cooked with those. I am expecting to be satisfied