I am giving this product a five star rating because it is so easy to use and it’s quick so that makes it more convenient especially in the mornings. I like the milk container and the ability to adjust how much froth I want in my drink. Sometimes I like straight espresso and sometimes I like a latte. Either way, it’s all in one machine and I don’t have to go back and forth between appliances and take up more counter space. I also think the price for the value is spot on and I have been really pleased using it everyday for the past week or so. I would also like to add, when I was reading over the manual it seemed like it would be a bit of a hassle to clean. It’s really not. It takes just about no time to take it apart and clean. So overall I would definitely recommend the Mr. Coffee one-touch.