I have had my Elite 500 for about 1 month now and am really enjoying it. I wasn't used to the jets running while the tub heats up, but that is no big deal once you realize that is the normal process. Still waiting on my first PG&E bill to see what the increase truly is. Seems to be a pretty good hot tub for the price. I bought mine as an open box for less than $1000, so quite a great deal.