so far im loving it it has the perfect amount of features not overwhelming to use very and it does pour super hot coffee or tea and make the concentrated coffee or tea for over ice or cold brew my only issue is that my tea filter basket gets stuck sometimes it wont sit properly to close and will hit the top of the machine when closing it and when i do get it to close trying to remove the filter basket it gets stuck unless i remove it as soon as it stops brewing it seems as if it would loosen up when its hot and has condensation.