I have had this composter now for over 5 years and is has been working great. This has been sitting out in the weather full time and just now had to replace a couple of parts that are getting close to rusting out. I live in Houston with 90% humidity most of the year and I would have expected more trouble. Called into customer service and they replaced the parts free of charge. I have owned Lifetime products for many years and have always been pleased with the products and customer service.