While I typically love Wayfair, this has been a huge disappointment. The first unit I received did not work. The heater would stay on for 3 minutes and no longer. They did send a replacement, but that unit came in damaged. It was delivered while I was not home. I would have rejected the delivery due to the damage of the package. The side of the unit was completely cracked. The only option they gave me was yet another replacement. This unit is very heavy and I cannot lift it on my own, and did not want to go through yet another damaged unit. While the second one worked, I was not even offered a discount for a damaged unit. I thought Wayfair was better than this and am extremely disappointed.