Wife love it ,light weight easy to operate , gave 4 stars ,due to haven't used the steam cleaner yet . but wow she was amazed with the power of the vac ,used on the hardwood flooring and we have a short hair American fox terrier and the loads of hair the the vac picks up , never really realized how bad he sheds hair even with bathing him couple time a month ,,the equipment works great so far and is used 3-4 times a week