Arrived with the boxes damaged ... The guy was really nice about it and gave me a number to call so I will do that.  After the assembly, it's a nice couch but the legs are plastic, which was a bit disappointing to see.  The back pillows Velcro onto the back with one strip of velcro that doesn't attach really well (one vertical like and one horizontal line would have made it more secure)  The faux leather is fine, I'm just hoping it doesn't tear or crack with more wear.