This is the best coffee machine I've ever owned. As soon as you take it out of the box you can see the premium quality it brings and it looks amazing with it's sleek design and shine. This is the first high quality machine I've owned in my coffee drinking lifetime. The ease of use and the variety of drinks it allows me to make has fulfilled every craving I have. So far I've made lattes, espresso and cold/hot coffees. We've also made double shots of espresso with some condense milk and ice to replicate a Vietnamese coffee. It is very easy to use and easy to clean, I highly recommend this product.