Unfortunately I have head problems with my previous samsung washer since even though our powers on it doesn't start washing load even after cycling on and off...my new washing machine is bigger for heavier load and more beddings but a common problem with this and previous washer is that if load isn't balanced even on bedding load with multiple towels it causes an error that your forced to go to drain cycle or rinse cycle since it won't finish load.other washing machine recall and I still haven't received my refund since march 2020 when I inquired about it and submitted how many applications [This review was collected as part of a promotion.]