My wife and I ordered this mattress with high hopes. We slept on the bed about four nights. We tossed and turned more than we did on our old worn out mattress. Both of our backs felt very bad after sleeping on the mattress a few days. 

The mattress is listed as “plush” but it is HARD. The quality of the mattress seemed good, but it was just very uncomfortable for both of us. We are not big complainers, and we are very happy with the mattress we got after returning our Zinus. 

To their HUGE credit, the return process was no problem. We donated the mattress to a charity, as requested, and received a full refund. This no hassle proceee led me to rating this mattress two stars instead of one. I hope this helps.