Ordered this chair hoping it would meet my needs. Love it!! The box it arrived in had a few dents and a tear on the corner, but chair was perfect. Blue color is beautiful, well constructed, easy to assemble with my son's help as the chair is heavy. Love the support it gives my upper back. Seat is very firm, but I work at a home on a computer 10hr a day so use a Lumbar Seat Cushion.  Have used it for one week and wish I had purchased this months ago.