Cheap looking sofa. I received the item damaged. Called customer service for a refund, but I was told I have to wait for the supplier to contact me …. I don’t know why I need to speak to the supplier when I didn’t purchase the sofa directly from them but I digress. Then, I was told that the sofa is part of some program and that a refund cannot be issued not until I speak to the manufacturer. Thankfully I spoke to another representative who was able to process the return with no problem. PLEASE REFRAIN FROM BUYING THIS, YOU WILL BE STUCK WITH A LOW QUALITY ITEM. I’ll rather buy one for twice the money for a better quality sofa that’ll actually last. DO NOT BUY THIS GARBAGE. I learned the hard way. NEVER BUYING FURNITURES FROM WAYFAIR