I got the couch the couch today. Wayfair was very helpful with correcting my delivery address after it had shipped. Now, the loveseat is very plush, but it would say it is a tad firmer than med stiffness. The height of the seat cushion is perfect for me at 6vfeet tall, but the back rest is so low, I can completely hyperextend my back. That may be an issue for some people. I find that leaning into the corner and throwing a leg over the opposite armrest is quite comfortable..  the couch is light, but built solid, and has real wood legs. I would give 5 stars if the back was 3 inches taller.