We absolutely love this couch!  And so does everyone who comes over.  It's super soft and comfortable, but the pillows are firm and hold shape really well.  Colour is exactly as pictured, a really nice off-white colour.  Couch is also huge.  Fits perfectly in our space, and can comfortably sit probably 10 adults or a family of five all laying down and cozy.  Will update if anything changes, but for now, we're absolutely thrilled.  We did TONS of research online across various stores, and eventually went with this couch - so happy we did.  It's perfect.  Modern, clean, classic, and amazing!