The lamp shade had a defect in it (string running through it), but Wayfair immediately resolved that issue. However, with the weight of the lamp shade installed, it does hang a bit lower than I would have hoped. I do like it and am happy with it, but was hoping it wouldn't lean so much. I tightened as much as humanly possible and that helped, but still hangs a little low (in my opinion). I'm 5'3" and the first lamp, the bottle of the shade originally was lower than my height, but then just above my head. 

The 2nd lamp I purchased, I tightened it SUPER tight from the get-go, and it is a couple inches above my head (as described), but since the two lamps hang at slightly different heights, it looks a bit off in the same room.