I've never used Wayfair to buy anything before.  It was a horrible experience.  Not only did I pay for express shipping and it arrived 5 days late, they did not refund me any of the fees for the inconvenience.  And then the mattress removal team refused to come at the pre arranged time and it ended up being pushed back another 2 days.  I missed work based on these schedules that I meticulously had to plan, and it has been one hassle after the next.  I don't recommend ever using this service or its counterparts.