Judging by the hole and rip of the shipping box, I was expected to see damages. Fortunately sofa arrived in fine shape. Only takes one person and 30 minutes to unpack and setup. Sofa is firm and supportive which I appreciate. Perfect size for smaller living rooms. Fabric is just right for the price point. Those looking for a comfy sofa to sink into may be disappointed, however it is quite comfortable for extended seating.