Not only are the curtains beautiful quality and very luxurious, but the personable customer service is amazing! Firstly, I was sent swatches to make sure I chose the right fabric choice.  Secondly, I was provided a number that I could text a question about timing or anything. I received a response the same day. My mom is going to need velveteen curtains too and will use this company for sure. 
We both live in homes over 100 years old. Velvet was used for curtains in the old days because it absorbs cold and helps to min drafts and keep the home warmer. 
I love them!!!!