I ordered this bed and the handy assembly package. The bed arrived two weeks late, and because it was so late, it didn't come in time to be assembled. I had to call the assembly company and they offered to come a week later, but less than two hours before they were supposed to come, they cancelled. They won't be able to come for yet another week. I called Wayfair and they said there was nothing they could do, "sometimes that just happens." Really disappointed with customer service not caring at all, and also really disappointed with the bed itself. It's not the color listed in the picture! It's extremely light gray, almost white.