Quality and look are as expected, but one of the two chairs we received had to have the metal bar on the bottom taken off and reinstalled in order to have the holes line up for assembly. People without a home workshop might not have the tools or skill to do that and would have to return the chair. Something to note: the back of the chair is very solid and comes to an edge that will very quickly damage a wood desk or table when it swivels and bumps up against it!