This bed came to us in a badly damaged box that had holes in it and was barely held together. It was also delivered to the bottom floor of our apartment building so we had to push it up the stairs to get it in. When we opened it, it was missing many pieces and a lot of the ones that they did send were broken. The parts seem very cheap and we don’t trust that a replacement would come in better shape. This has been a horrible experience in every way, I will never order furniture from here again.