Rug 'looks' pretty, but have had trouble with rug laying flat. Now 6 months later the rug is cracking on the underside and has bunched with creases. A rug of this price and size should last longer than a few months. And of course with all happened outside of the 30 day window, so wayfair can not provide much help. Was given the run around and then was only offered a small % of money back as a resolution. Waste of money and so disappointed with product and service.  I have never had to get an extended warranty on a rug.  We have purchased many item from Wayfair and have had great customer service.  You expect some time to flatten out, but it still has not.  This was a $300 run, not cheap at all.