I really like this bed, and I still really like it, but I suppose my disappointment comes with a few things:
1.  There weren't accurate measurements on the website, so we had to adjust our space a bit to accommodate.
2.  There was a part that was wrong in our initial shipment.  We contacted customer service, and it took them/the supplier 2 weeks to tell us that they didn't provide parts, but they would have to send us a whole new bed. So it took almost a month from ordering til we got it up.

Likes:
- Easy to put together
- Large ottoman for storage inside, and laying stuff on top
- Grey color is nice
- Ottoman is sturdy and well made, albeit not very cushy on top.