If I could give this a -5 I would. Mostly because of the customer service and partially because of the bed itself. Cheap material.  Damaged on 3 different boards, which I thought was being resolved, but now I’m being asked to disassemble the part that I already assembled and return the original and wait two weeks for another one to be delivered.  Very dissatisfied with customer service.  Being told I should have gone through all the pieces and called them to ask for replacement immediately. I should’ve trusted that they would send some thing without damage. They are right about that.   Thought Wayfair was the way to go to get a decent bed quickly needed this for my father who is coming to live with me from the hospital. Now I’m without a bed for him.