When I tried to assemble the bed I found that the manufacturer left out two pilot holes and it was impossible to install the screws. So I called mfg. and they told me to send the two boards back to them and they would make the holes and send it back to me. Needless to say this would be a major inconvenience since I have been waiting for this bed to sleep on!. I had to borrow an electric drill and did it myself. Turned out to be a big hassle. Other than that the bed is fine.