I'm very satisfied with my mattress purchase. I was a little nervous about ordering after reading some of the reviews but I'm glad I took the chance. I like a medium mattress (not too hard or soft) and this one is the perfect balance. It doesn't sink in (in the middle like some of the reviews said)and you can't feel when someone is getting in or out of the bed.  The only complaint is that it only fluffed up to about 11 inches, not 12 as advertised. Other than that, I love my mattress and would highly recommend it!