Wayfair is a fantastic company with lovely customer service representatives! I had some serious issues delaying the shipping through FedEx but was able to call Wayfair and sort it out in a matter of minutes. Everyone I spoke to was incredibly kind and did their best to help. 

The bed itself was fairly easy to build and looks great in my new bedroom! The color is exactly how I imagined it and the velvet headboard is extremely soft and comfortable to sit against. I've had my bed for two weeks and have had zero issues so far. Plus, the price was unbeatable! 

I highly recommend purchasing your product from Wayfair, just make sure you order it when you'll be able to receive it and avoid the mess I ran into.