The bed frame came with a few annoyances... The plastic ring of the headboard was broken and the nut and bolt didn't fit together because it was poorly made. The package it came in was damaged as well! I think the overall frame is strong which is why I'm giving it 2 stars and not returning it (haven't tested it yet though). Customer services replied really quickly (on a Sunday) and sent replacement parts however, delivery will take over 1 week (for a nut and bolt)!! It is just unnecessary hassle.