I have ordered from Wayfair so many times, and I have always had a wonderful experience This dresser arrived with a couple of cracked pieces, including the top. I had to make a couple of calls and eventually I was offered a discount and replacement parts. It is an attractive piece but it does not look expensive, though it is weighty and feels substantial. The drawers don't close all the way - there's a little space but it's not terribly noticeable - and they close without any resistance so they almost slam if you push them. It's just the right size and style for my space and from a distance, it looks very nice.