You never know what you get when you order sight unseen (and touch unfelt) from an online store, but this rug was everything I hoped it would be. It is thick and plush with beautiful colors that are warmer than the stock photo indicates. It looks great in my room. For a plush wool rug to be found at such a low price is remarkable. As others have mentioned, it does shed a bit (normal for wool rugs when they're new), but it's not a big deal and will subside significantly with regular use and vacuuming after a couple months.