This rug arrived folded and in a box, not rolled. I thought it was strange but laid it out anyway, thinking it would get better. It never did, and the return window passed. There was always a gap and bend from being folded. Did I receive a returned product? We use a brushless vacuum on it, and still, there is a significant loop pulled and shedding. This rug is a lemon...I don't know about the rest of the lot.