I was completely unsatisfied with this rug. I was looking for a high pile thick rug, and everyone's reviews said it was... it's most DEFINITELY NOT! Not only that, it promised a quick shipping process... and it was 5-days late. Incredibly annoyed and dissatisfied, but after waiting for so long for the rug and not even dealing with the hassle of having to wrap it back up and return it... I'm just going to wait till my next move and deal with it for now. But insanely disappointed...