This rug was delivered in great packaging that protected the rug well but was still easy and quick to remove.  While the product info provided tips to help it unfurl, it flattened shortly after being laid and required no effort.  The color is true to the photo and it's very soft. Care instructions are included on the label behind the rug so they're easy to refer to in the future.  The only surprise was that the rug isn't as plush as the price may have indicated but other than that no surprises!