We've had this for nearly a year. No problems. I love the flexibility of being able to steam manually when i feel like it or use the automatic features when I'm making coffees for a crowd. Excellent crema. So far we've only used lavazza super crema beans. The only design oversight that i see is that you have to remember to wipe the little tube thing where the milk system connects to the machine. For some reason it often has a bit of milk on it. I'm in the habit of wiping it now so it's fine but i wish i didn't have to. I still give it 5 stars.