This is actually a very nice stainless steel chimney hood we purchased in February for our kitchen remodel. The problem is we just finally got around to unpacking it yesterday. It was packed very well inside of the box and there was no damage to the outside of the box. No dents in the hood. The hood and chimney had protection paper you remove at time of installation. Well upon carefully pulling off the paper we noticed a large scratch right on the front of the chimney. This had to have been there before the assembly person applied the protection paper and boxed this up. Very disappointed. It is large and noticeable. I expected better after spending 349.99 for hood.