Pure junk. I purchased this outdoor heater unit for the anniversary of my wife and put it together without a problem: Unfortunately, it would never start, even with a fresh new propane tank. The entire igniter unit was obviously defective, so I contacted Tech Support who made me go through a half dozen tries without any success. Once there were no other options to try, instead of offering to send me a new igniter for the heater, he said he would email me warranty information! Completely useless!!! Don’t buy this unit unless you want to waste your valuable time and money.