Item was delivered with non-functional screws that were all just sitting at the bottom of the plastic bag that the stool itself came with. The screws are not long enough to actually screw the metal section into the bottom of the cushion piece. I was surprised that the screws themselves weren't contained in an individual bag rather than just sitting, un-contained at the bottom of the bag that the full piece of furniture came in. I've now spent multiple days with Birchlane trying to get the issue resolved without much response or success. The furniture piece itself is lovely but if it's delivered non-functional in that I can't actually screw the two pieces together, it severely depreciates the value.