Our last dishwasher was disturbingly loud, hard to load, and the results weren't that great. This model was so quiet we weren't sure it was even working the first night we had it on! Best of all, the loading situation is more logical and there are separate jets for the silverware and bottle cleaning jets on the second floor. There is even an extra third shelf if you have a lot of utensils. The dishes come out very clean and rarely have standing water on them which is one of my favorite things about it.