I was torn. I have never used a crate with a dog and I am 73. I didn't want to spend so much money but I liked the look of the Diggs. It was a great decision to buy. My puppy immediately loved it. No treats involved. no feeding to get him in. He just loves his private space. Will even open the door to go in. He's 9 weeks old. I find it is a safe space to leave him if I can't have in my sight. To tell you the truth...my cat goes in it also. I think he wonders why he didn't get one too.