I bought this waffle iron and the first waffle off was always perfectly crisp on the outside and tender inside...but the subsequent waffles were soggy...so I asked a question on Wayfair’s site and they sent me a new one (I didn’t even ask- Wayfair has incredible customer service)...unfortunately the 2nd one did the same thing...so they sent me the round 4 slice Belgian waffle maker and it works great!  So I would recommend that one over this one!