i would like to say thank you to Lifetime cooler rep Hedi, i had purchased a 55 quart cooler back in the begging of the year and ended up having a issues with the inner liner warping not allowing the cooler to seal or allow one of the latches to lock i contacted Lifetime and filled a warranty issue Honestly i thought this was going to be a 3 ring circus trying to get something done. i got to say dealing with Lifetime rep was a pleasure, lifetime had a very quick response to my claim after sending several pictures requested from me and a couple emails back and forth Hedi took care of me and all issues were handled in less of a week
my experience dealing with Lifetime was great and Lifetime stood up behind their product     
Thank you all at Lifetime (Hedi)