It's a beautiful fountain but we did have a couple of issues.  First one of the anchoring knobs for the light was broken off (easy fix).  Secondly the pump would not work.  We followed the instructions and tried repeatedly to get it to work; wouldn't even run.  Connections were all good and lights lit up, but no pump.  Finally my husband noticed if he had the pump out of the water and smacked it on the bottom it would start.  He then put it in the fountain base and nothing again.  After repeated attempts he put it in the tank firmly slapping it on the bottom of the water basin and it started.  I don't have a lot of faith that if we turn the fountain off, we will be able to get it going again!  It's in a temporary location and I am keeping my fingers crossed that we will be able to get the pump going again when we move it.