I was delighted when my Christmas tree arrived.  It was well packaged and easy to put up. The multi lights were beautiful until my little grandson noticed that bulbs on the bottom section were not all lit.  It was then that I started looking around my tree and began seeing unlit bulbs in sections. I called Wayfair to see what I should do. The customer service person was so helpful and quickly took care of the situation. I was overjoyed with the response and knew that I would be ordering from Wayfair again.  They really know how to treat their customers when there is a problem.