First off, SO EXCITED to receive a Keurig. Second thought.. it’s plastic..? Taking it out of the box I was scared to break it because it felt like cheap plastic. It proved me wrong, it’s been working great. I’ve been using it for 2-3 months now. It works great for making iced coffee - the only way I drink coffee. I did have an issue with the pods the second and third time using the Keurig. The coffee grains spilled out of the top of the pod and spilled out into the machine and into my coffee. I don’t know what happened. I guess the pod wasn’t put in properly? I’ve been very careful how I place the pod into the machine ever since.