I purchased this same "model" in 2003.  I always despised this cooktop, because keeping it clean and smudge free was impossible, but it was sturdy and did the job.  I had to replace my 2003 model with this newest model, and I despise it even more.  This new model has a shiny black cooktop, and in less than a week, it already has 2 chips in the surface....  This shinier surface is worse to keep shiny than the previous stove, but, after searching on the internet for a replacement for my 16 year old stove, this is the only stove that popped up.  When we built our house, we had a wide choice of drop in ranges, and now, we could only find 2 models, so we had to make the purchase.  The range has a wonderful fast boil feature, and that works great, but the cooktop is dreadful.  I will be making a request for a new cooktop, and hopefully, it won't chip as fast as this one did.