The worst chair i have ever sat in, i had to put the pipes and cushions together that i never would have guessed would be used in anything other than cheap lawn chairs. But the absolute killer of this lift chair is there is a metal bar that is bent so it is in your tailbone and i have sat in chair farther back hoping to get more releif sitting more comfortable but then i hurt my L1-S5 vertebra that ive had surgery on in past. I feel a refund is absolutely appropriate and it took me a whole day to erect this contraption before i could even sit in it.