I got the K-Cafe Smart for Christmas and loved all the features like K-Cup recognition, auto delivery of pods, and frothing to make my favorite lattes. Unfortunately, the brewer "fried" after about six weeks. No display, smelled like burnt wires.
The Customer Service was pleasant and efficient, and I received a new brewer around a week later. But then the second machine fried after two weeks, and I am waiting on a third machine. I had an electrician check my outlets as I have other appliances plugged in but none were harmed, so he said the problem had to be the brewer.
I would recommend this product to a friend if Keurig could fix the issue.