Bought this item 1yr 3 months.  The "velvet" strip at bottom of brush came off, and cannot be placed back.  Call Samsung support and after 30 minutes of ... send me pics, zoom, I am told to I have to buy a brush.  Lots of "I am to make you wait", "Thanks for waiting". "Hold on" etc.  I go onto their website,  and there is not store in my area that carries it, and it's not even available to order on line. Unhappy customer.