The Hamilton Beach kettle is super easy to use. After plugging the unit in, add the desired amount of water, set it on the base, flip the switch. After it starts to boil, grab the handle and pour it into your mug. The lid is attached and will pop up by pinching the buttons to open. The glass does get hot, which is to be expected with any type of pot like this.  It will turn itself off after it boils so you can be sure it will not boil away like it would in a pan that you forgot about. This is a great item for those who are forgetful, like myself. I like this kettle because it is so easy to use,  I can set it and go get ready for work. As far as cleaning it, all you really have to do is rinse it, since you only use it for water. But if you have very hard water and need to get the calcium out of it, just add some vinegar to the water and let it sit, then rinse it or get hard water cleaner.