I received this grinder as a gift, new in the box. It is nice to have fresh ground beans but the machine requires a complete cleaning after each use. I grind a pint jar of beans at one time. After the second use the machine stopped which prompted me to take it apart and detail clean the machine. Ground beans get packed around the actual grinder itself, difficult to loosen and clear the area. There is no tool to loosen the densely compacted ground beans in the shoot to the collection container. I use a chop stick to jam into the shoot. The process takes a good half hour from start to finish. While the machine is well made and substantial, the need to detail clean after each use is a pain and I think grinding beans at the store may very well be in my fututr.