We had a horrible experience with this bed.  First of all don't get me started on the delivery of the item or the company Wayfair uses.  No wonder shipping is free.  Nobody would pay for what I had to go through.  Next problem, product was damaged.  If I wanted it fixed, I would have to arrange for someone to come remove from my house and re-order a new bed.  Another problem, one whole box wasn't even shipped!  The three drawers never made it. I  had to have those sent again and the box came damaged and drawers were scratched.  Quality of materials is very poor!! We were offered a discount which we took, because the hassle we would have to go through to have this bed removed (not by Wayfair, we would have to make our own arrangements) - we decided to keep it. Having second thoughts about that now.   I WILL NEVER ORDER FROM WAYFAIR AGAIN!  Buyer beware.  Customer service was helpful.  Guess they have A LOT of experience dealing with unhappy customers