The sandbox is great! My only issue was that it was delivered without the hardware. I was unable to put the sandbox together for over a week because I had to wait on the hardware. It was also very difficult to get through to customer service to take care of this. I even went online and followed instruction in the manual to order missing parts online, but the website wasn't working properly. When I finally got through to customer service, the woman who helped me was wonderful and did an excellent job. I got the hardware Fed-Ex to me within a week.