Absolutely love Wayfair I did not expect this pet mat to arrive so quickly, I literally had just placed the order and the estimated dates where a week out but it arrived super fast with in 3 days of purchase. Of course we opened it up and immediately set up our rabbits area mat she got so excited, she loves new things being added to her environment. It was very well packaged in a tube container once the paper tube container was removed the mat was protected by plastic wrap. There where no awful chemical smells that are usually associated with plastic materials. Since it was wrapped in a tube there where no wrinkles or creases. It was beautiful and I a 100 happy with the purchase my only regret was I purchase the gray because it was a bit cheaper and I really wanted the black but maybe I will switch it out in the future for now I am not concerned the gray is still beautiful and the material is strong.