The china hutch came damaged two times in the exact same place. Third time was ok. For the damaged pieces we were able to donate the bottom pieces but,  the large top of the china hutch was damaged were it could not be donated. Wayfair directed us to a company that would pick-up the damaged piece. It has now been 3 weeks and multiple phone calls and emails and yet the piece is still sitting in the garage. It has been a frustrating process which I think Wayfair has done good to help but, the delivery and pick-up processes need improvement.