The product itself is convenient in terms of size and functionality. HOWEVER, just after 6 months of purchasing we noticed water piling up under the washer portion of the unit. We probably used the unit ~30 times at this point.... It was odd because we opened up the front panel and tested a number of wash cycles .. nothing. Only until we opened up the middle panel (that connects the washer and dryer) did we see water leaking from the cold water hose. GE hasn't provided any assistance when it comes to parts or maintenance.