I personally have never owned a waffle maker before. Due to the fact that I was never able to find one that was within my price range, and made good waffles. It is very easy to use this waffle maker and clean up is also a breeze. It makes the waffles crispy on the outside and fluffy on the inside. I also love that you can make two waffles at one time, and they both turn out great! With a brand like Black and Decker, you just can't go wrong! [This review was collected as part of a promotion.]