I think its a great product. My first one arrived but the lights didn't work and the fan was very noisy. Wayfair stepped up and shipped me out a replacement one in no time, a little wiring and screw/bolt turning, I was on my way. Make sure you plan out your ceiling mount carefully and double bolt the whole thing. You will have a very solid fan that you won't have to worry about flopping around. I have a slanted roof in my kitchen and had to build a custom box for it to mount to, a little planning, cutting, drywall later and it worked perfectly. I get nothing but compliments on it. 4 Stars because of the wiring and noise but without that it would have been 5.