I ordered this in November and installed it a few days ago - we are building a house - and when my husband turned it on we found out the housing is cracked and it sounds like pieces of plastic are flying around in there. I wish I was able to return it but I’m going to order one more in hopes that it will turn out ok and work properly since our hood is designed around this one. Other than it being broke, I have no complaints about the actual range hood itself.