Just got my order this week and put the thing together. Firstly, they forgot to send me the assembly for the chairs. So I had to call and have them emailed to me. They were nice enough about it. I had to do a lot of cutting around the bolt holes, as there was wicker slightly covering them, I also used a ratchet wrench and the project still took me 3 hours to complete. Its a lot of assembly, not going to lie. Looks nice when put together, but I probably would have gone with another set if I would have known assembly took so long. Caps that cover the bolt heads keep popping off. I think its just O.K.