My new kitten seems to like it!  She recently learned to use the big scratch post and the scratch pad after I showed her a few times with my own hands how to do it.  I took off one star because it would have been much better if they could have designed it with the pole all the way to the floor.   Also the cube cubbyholes are too small.  She never hangs out inside any of them.  She did walk through the bottom one.  She likes to watch the world outside from the cat tree.  So overall it’s a success!  Kitten approved!