I like the chair very much; it's comfortable, looks nice, and the reclining mechanism works smoothly.  However, it arrived with a very obvious 3/4" gap between one side of the chair and the footrest, whereas the other side abuts snugly.  One of the delivery people thought there might be a connecting piece missing, which -- in addition to the cosmetic issue -- might over time affect the stability of the chair. (This is the third Wayfair chair I've ordered that came with a defect.)