I read all of the reviews before I purchased my trash can. Sad to say when I received my trash can it looked like it had been used. It was not in a new box. Looked like someone before me used it. Anyway after using it the lid did not work as advertised. The amount of pressure you have to put on the steel pedal in order for the door actuators to kick in is too much. My wife just started to leave the top opened all the time. She was not pleased we called up and tallied with the support rep and the trash can is on its way back to the company. I think at this point we will try another type because we didn't like the steel pedal mechanism. We were told that can has the heaviest hood of all the trash cans so we will move on to another can. Maybe they will do a redesign of the steel can cover. We could not give a better rating. I will give customer support the 5 stars in this case. The trash can gets just 2 stars. It looks great though.