I love the Winterberry pattern ... but ... a few months ago I ordered a number of dishes, along with the Etched Glass Water Pitcher. When it arrived, the pitcher was broken. Called the toll free number and spoke with the nicest person. I was told to throw it away and they would send me another one! I was very impressed. I was very happy when it arrived (in one piece)! Then, I washed the pitcher by hand with mild soap and lukewarm water and all of a sudden all of the color started peeling off!!! I'm so disappointed!!!! I recommend "not buying" any of the glassware items in this color/pattern!!