VERY DISSAPOINTED AS IT IS ADVERTISED GENUINE LEATHER IN THE TITLE AND THE SPECS ON CHAIR . IT CAME IN A MADE IN CHINA BOX GOT IT OPENED UP AND IT IS VYNL (NOT GENUINE LEATHER) AND THE HEAT DID NOT WORK . I WISH I COULD GIVE 5 STARS FOR CUSTOMER SERVICE. THE YOUNG LADIES I SPOKE TO ON THE PHONE WERE VERY HELPFUL AND ASSISTED IN GETTING IT RETURNED AND MONEY REFUNDED. I WISH IT WAS AS ADVERTISED . AND THE MASSAGER PRETTY MUCH IS A BIG VIBRATING CHAIR NOT TRULY SPECIFIC PARTS OF BODY .  EASY RETURN ON DEFECTED PARTS SO THAT WAS A MAJOR PLUS. THIS WILL NOT DISCOURAGE ME FROM BUYING IN THE FUTURE FROM WAYFAIR JUST REALLY DO YOUR HOMEWORK ON THE MATERIAL THEY ARE ADVERTISING