The packages arrived well-wrapped and without damage. All needed hardware was included and labeled with extras provided. Just a word of advice. Be patient throughout assembly. Leave the screws loose and tighten when complete. When fitted together correctly all of the screws will tighten properly. The cushions are on the thin side but are acceptable and of standard size so an alternative may be used. The cushion covers are removable which is a plus. I am very pleased with the quality of the finished product.