I can only give it a 4 start. I got exactly what you see in the web pics. Everything is working good. Two boxes were delivered by FedEx on 8/9/20 & the other box arrived on 8/10/20. Not sure why all 3 boxes were not delivered on the same day. I think it can do a better job on the hands, lower back and the neck sections. The speakers produces great sounds.  I hope it last for many years.