I love this chaise. That said I have been trying to figure out for months now how to submit a complaint/request for parts. One of the legs on this chaise does not screw into the frame properly. I've tried several times to submit a request for parts but for this circumstance I can't seem to get anywhere. 
It's unfortunately because I love the color and the look of this chaise but right now it is very un-sturdy. Really disappointed.