This is a great little coffee machine. Lots of different options, settings, built-in milk frother, cleaning cycle... I’ve only used it so far for cappuccino as that’s my favorite, and it does make a really good cup! It grinds the beans cup-by-cup just like the coffee shop. It took quite a bit of playing around with the settings to get it just right, BUT they included a bag of beans I assume for that very reason. That’s just great thinking on the manufacturer’s part! I made the mistake of using my own beans that weren’t right for cappuccino, so I’m glad it came with better beans so that I knew it did work right and that it was my beans that were the problem. Be aware, it seems complicated when you first start looking at it, but that’s just because it offers so many options. Read the instructions. FOLLOW the instructions. Use good coffee beans. You’ll be happy with this!!