I ordered this chair in black.  It arrived one week after I placed my order.  It was well packaged.  The assembly was easy and I was very pleased with the quality.  The chair is firm (but that might be because it is new).  I was very, very happy with how far back it does recline.  I'm 5'6'' and found it perfect for my height but someone taller might think it is too small.  I also liked that the "footprint" of the chair isn't too big so it fits in my smallish living room without being overpowering.  It also doesn't look like one of those recliners that could eat you!  

Pros: Good quality.  It literally does rock!  Easy assembly.
Cons: Hard to put the recliner "in" when getting out of the chair.  Hopefully gets easier over time.