Terrible!!! The first mistake was the installer was not given the correct address by the scheduler. So my daughter and son-in- law wasted a whole day waiting. ￼Their second mistake, when trying to reschedule the installation on-line they give you an incident number. The incident number is insignificant because every time they ask you for information, it starts a new incident number and you have to explain the whole issue over again so you get so frustrated you just give up whichI truly belief is deliberate. Finally, installation was over 100.00. Since installation never happened, I asked for a refund. It took over 3 months and I heard nothing but crickets from Handy. I reached out to Wayfair and they apologized profusely and refunded my money within 2 days.