The BIG package arrived in one piece....we polyurethaned all the pieces....all going well.  We then started putting it together and every screw was the wrong size and had to be replaced....no biggie off to Home Depot....done.  We finally have it all together and today we are off to hardware store for heavy duty carribiners....(Not included)...over all like this swing....wish the screws were the right size....all the 2" screws needed to be 2.5" ....(8) of them.So we added 1/2 inch to all the new screws we bought....also there were no lock nuts...4 which had to be purchased.....Just a heads up on our experience with this product.