I ordered two of these units.  I opened up the first box to assemble but this can NOT be assembled without hardware.  One of the units came with NO washers or nuts.  The second one did but I had to take a trip to the local hardware store for the necessary parts for the first unit.  
Now once I got the parts and assembled them I was very pleased.  I just don't know how that got by quality control.  
So....the items themselves would rate a 5 easily since they are good looking and very sturdy.  QC or lack of for a better term knocks this rating down significantly.