I bought this ice machine on a literal whim and to me it was an excellent decision, I definitely am not dissappointed at all I love this ice maker/ It functions just like the big machines you see in hotels and restaraunts .It cycles fresh cubes in about six minutes.It is easy to set up and start using.A third grader could do it. I have had no issues whatsoever so dont believe all the negative comments This is a perfect gift for anyone special to you .I woulde def buy one again and again I love the quality of the product and it doesnt take up a lot of space and its portable.In my opinion this model is a definite winner!!!