I bought this product over a month ago and it’s still not together! There were missing pieces and I’ve had to contact Step2 multiple times. Each time I have to wait a week for the piece to be delivered. I’ve been sent the wrong pieces or only one when they were supposed to send two of the same piece. It’s so disappointing that such an expensive product has been so complicated to put together. Even more disappointing that this was a birthday gift and my son has yet to still be able to use it. Hopefully this week I get the final missing piece and my son can finally use it.