I have had 2 experiences with Wayfair.  The first was a woven outdoor couch that fell apart in a year & a half.  $800+.  The second & most recent order involved me being told by both Wayfair & Fed Ex (YOUR) shipper, that it was the other’s fault that a change Of delivery address could not be accommodated.  I made the change with Wayfair within 5 minutes of my order.  I even called Wayfair customer service to assure the change.  I was told to call Fed Ex to make this change.  Fed Ex told me to contact the shipper.  I spent the better part of a day being directed back & forth - and it wasn’t until I requested a supervisor at Wayfair that this was straightened out.  My time is money, and you wasted my time.  Not ok!!