We ordered a washer and dryer almost 3 weeks ago. The process has been an absolute cluster; in which we still do not have our washer. Not to mention, when our dryer was delivered, nobody installed it and the old one wasn’t taken away.  Someone from your Presidential Liaison team has connected with us and hasn’t helped at all unfortunately. I don’t know what else we need to do to get our washer but it’s been Uber frustrating. Please advise and send us what we paid for.