Had this jug a couple of years
Shape means water overflows at the back when you fill it full 
Flap over spout jams and water missed kettle when you pour
Top is difficult to fit and pushes inner reservoir down into jug where it jams in
Top is difficult to remove and breaks finger nails 
Timer button requires such a force that it hurts your finger
Other than that it’s a really great product for the price him
Hint sarcasm