First, Cuisinart simply makes good products. This is well designed right down to the details like the small plastic nub that makes lifting the lid off the water reservoir easier. Small footprint. Rich, smooth coffee delivered. Use pods or ground coffee for single cups, with a fold up shelf to avoid splatter. Easy controls. I had to give up espresso and latte at this price point but I love this machine. Two little quibbles: the water reservoir needs frequent refilling (keeps the overall size streamlined) and the “over ice” could use a bolder brew setting. But my favorite of all the coffee makers I’ve had at home.