I was hesitant to order the 1st one because of other reviews about theirs arriving broken, but I took the chance that mine would arrive intact, which it did not. The 1st one I ordered for my son's birthday arrived broken. My other son came by and took a picture of it, which I was able to send with an explanation of my problem.  Wayfair said they would replace the broken one, but I may have to return it to them at my expense.  I was so grateful when I received their email telling me that the replacement was in progress and I did not need to send the broken one back to them, as I am almost 79 yrs old and it would be a big hassle for me.  THANK  YOU WAYFAIR.  I just received my replacement and it is a beautiful piece.  Only 1 minor chip which I could easily repair with marking pen, so I am happy with this pelican and with Wayfair.