I bought this item December, 2016. Then in January, 2017, I found one day it has no power. It was under warranty. So, one service professional came after a few days to check. He figured out some issue but didn't fix it that day itself. He came back another day to fix it. But, still we were satisfied as it was fixed and we felt it won't happen again. Yesterday it happened again!! No power and no display. How can a good product stop working twice within a year? I am very disappointed with this product and I am not going to recommend this GE Profile microwave to anybody.