The cases them selves are great. Good quality and I'm happy with them. I had a bit of a problem with things the first time they were ordered.  I received a message saying they shipped on February 6 and that I would have them by Wednesday, February 8. I know we were experiencing some snowstorm so it didn't phase me any when I didn't have them by Wednesday the eighth, or then again on February 9. It wasn't until the following week that I still hadn't received them when I had called and  had one of your representatives, Patricia, help me look into what it happened. Patricia was phenomenal and immediately got another order out in the mail for me. It was two days later like she had said that I received the pillowcases. Excellent customer service !