Half of the sofa is held together by velcro. The cushions come vacuum sealed but half were already open so they smelled like cigarettes and the box was partially opened. Then when the center of the couch was delivered, I received a note stating it was too heavy to carry up the stairs alone. I live alone and don’t have a dolly. I’m not sure why the items don’t come into 3 boxes so that they are lighter if the delivery people can’t use their equipment to get it to my door. The cushions were wrinkled and haven’t quite fluffed up but I’ll give them a day or so to see if they do. Quite a few stray strings needed to be cut and one of the back pieces was bent from how it was stored.