I received my humidifier today. Opened box read directions. Filled tank with water turned on and it started misting immediately pulled the plug out, took it the bedroom, set it down and it accidentally fell on the floor with water going everywhere and cracking the tank. Had humidifier no more than a half hour placed a call to the manufacture they’re sending me a new tank out today. I take my hat off to a company that states it in a literature and when you need to use it, they also stand behind it quickly. Probably a total of 15 minutes on the phone. Good company to do business with.