Arrived with only minor scratches, not enough to send it back...still really happy with the purchase.  As others have said its heavy stuff which I like.  Bought the Black set and happy with the glaze and color.  was very well packed, arrived after 1 day as it shipped from Henderson CO to me in Denver WOOT!

Pros: Really well accessorized set, solid heavy dishes, oven safe in addition to microwave and dishwasher.
Cons: None, get it!