Delivery was great. They called ahead of time to give me a 40 minute warning and I was able to change the spot they were to drop at that time.  The gazebo looks beautiful and was not hard for my husband and grown son to put together.  There is only a diagram and not written instructions, so this is why I am taking off a star.  We did order the open box at a discounted price  and it was in perfect condition.  I would definitely do this again to save money.