I ordered this couch on oct 18th expecting it to be delivered fully assembled. Oct 26th, just the arms showed up. Oct 27th, the rest showed up, unassembled and in the middle of my driveway. I had to call someone to come over to bring it into the house then call someone else to assemble it. Very disappointed. The product says in two different places it comes fully assembled. I won't be ordering from them again.