I recently ordered this piece and here are my grades:
Quality of the product - A it’s solid wood
Packing - B+ it was well packed and each piece was wrapped 
Instructions - B+ for the most part instructions were clear
Assembling - C+ some of the holes are not pre-drilled or not drilled to the level necessary.  I pre-drilled those holes to prevent any wood cracking and would encourage to do the same.  The doors were the hardest and most time consuming part.  Most of it I was able to assemble myself there are parts a second person is very helpful.
Shipping - C the date was changed after the delivery window 
Quality Control - D there were three pieces that had some damage.
Wayfair Customer Service - B+ they were able to satisfy my issues.