Clearly this was not the the correct bed. The package was correct but it was a soft mushy mattress that we rolled to the middle of. It was supposed to be one of the firmest beds they made. That being said, it was a quick and easy return with no hassle or complaining. There is no verification process at the plant and no test I could run to verify this was what they considered a firm mattress, so I had to look elsewhere. Got to keep the pillows which was nice. Don't be afraid to try Helix, if you don't like it, no problem.