I don't usually review items, but I thought Wayfair's customer service was amazing and wanted to share with other buyers! 1st off the fixture has a high quality look for a great price. Not cheap looking at all! The solid metal tubing that the fixture is suspended from comes in 4, 10" sections, so it can be customized to fit all different ceiling heights.  The fixture does lack directions for shortening the suspensions tubing, but it was easy enough to figure out.   The 2nd part of my review is to share the great customer service experience I had.   Prior to placing my order I failed to update my mailing address after moving from Illinois to Massachusetts, so the light fixture ended up being delivered to the wrong address.  This was totally my fault, but the Wayfair customer service rep. couldn't have been more helpful. She had a replacement order sent out right away.  Thanks for fixing MY mistake Wayfair! Awesome customer service!!