My husband and I had a lot of trouble finding a grey and white table. This was one of the first sets we saw and liked after shopping in stores. The table was supposed to arrive a week later than when it said. So my husband called and we were able to push the delivery day up by 8 days! After putting the bench together, we noticed a crack inside the storage area. I posted my review, and someone called me within 24 hours for a replacement! I hadn't even emailed them yet to report it! Once we finalized the replacement I received multiple emails and another phone call letting me they have our replacement bench is on watch and will notify us every step of the way. Happy to say, the bench was supposed to arrive after Thanksgiving, but it arrived a full week before! The service is absolutely amazing. Thank you, Wayfair!