We've had this mattress about a month and although it says "soft," it isn't all that soft. We tried two other mattresses from other brands. Despite paying about $4k, the first one was like sleeping on a piece of stone. That went back after a month. We had the second for a year and despite rotating it, the mattress deteriorated with a big hump in the middle and lumps/valleys in other places. We filed for a defective mattress and was approved. We decided to try the Tempurpedic and so far, so good.