I love this sectional!  I was very nervous about purchasing a sectional I couldn't see in person or sit on before buying but read all the reviews numerous times and decided to go for it.  It arrived about 10 days after purchase.  it was very well padded with several layers of plastic, cardboard, styrofoam and Bubble Cushion.  The only assembly needed was to connect the sofa and chaise parts which is just one simple latch.

The color is a lighter gray than in the photo but it works fine in my family room.  On the packaging it said "elephant grey" and that's a perfect description.  The leather appears to be a very high quality and after 6 weeks still looks perfect.  I find the furniture very comfortable.  It' not the type you sink down into but is very comfy.  I would definitely recommend it to anyone.