The chandelier is absolutely gorgeous! Putting it together was quite a challenge though, mainly because of the height of the ceiling. Packaging was done with care and directions are pretty simple to follow. Stunning piece of lighting that looks 10 time more expensive than what wayfair charges. If you are looking for an elegant wow light for you home, this is it. Just be ready to spend a few hours assembling it. It came with spare parts and two extra crystals, which is great in case you mess up along the way. Shipping was fast. Overall 5 star product.