Arrived well packed.  I originally ordered 8 chairs. Two arrived slightly imperfect - one with a staple sticking out. Could not remove it because it would mess up the weave. Another had an odd weave at the corner of the seat. I emailed Wayfair photos, and within a day Wayfair had already shipped out replacement chairs, which arrived in perfect condition. I appreciate the excellent customer service response. Nice looking chairs. Lightweight so easy to stack and store away. Will see how they hold up this coming summer in the hot sun. Good price for what seems like good quality.