The bookcase arrived quickly and looked just like the pictures. There was a piece of the wood that was cracked, but we were able to make it work with some glue, which was easier than trying to exchange it (its in a very large heavy box)The assembly was easy and straightforward, it took my fiancee and myself about an hour. You will need wood glue, which was not included with the kit. I gave it 4 stars because it was slightly damaged.