First problem, the headboard had cracks on the center panel as well as the dovetailed joints on the headboard. It didn't appear to be from shipping as there was paint over the cracked wood.

I called the manufacturer and they are sending a replacement headboard. Fine.

I then continued with the build since I needed a bed for my son to sleep on.. only to find the bed only came with 3 pieces of crossing support planks.. this was not enough to support the mattress and the mattress sank right through. I had to go to the hardware store and pick-up extra planks of wood to support a simple 8" mattress. Pretty terrible