WOW. Arrived by FedEx within a few days of ordering. Very very nice. You won't be disappointed with this high quality rug. I ordered two 5x7's & a runner (runner is still shipping) for our inside-the-house front sunroom. Very well made. Looks amazing enough to be used in a living room. Pile is thick; I imagined they would be thin or flat, but have a nice pile. The reverse side is so nice too... I'd love to be able to reverse it, except that the underside has a big company sticker that is permanently glued. If I can figure how to get it off I would use the reverse side too. I thought an indoor/outdoor rug would be sort of plastic-like... but it's not at all. I'm so happy with this purchase!!