Excellent customer service from Wayfair! Lots of problems with the rug. Purchased a 6x9 size to use indoors. If you lift the corners you see dirt coming off it even after a few days. You can’t vacuum with a roller suction vacuum and it is definitely NOT indoor outdoor. I don’t know what other reviewers who say the put their rug outoors are doing. Cleaning instructions say to “spot clean” only. Nice looking rug, very rustic but completely impractical. Again excellent customer service from Wayfair!