Unfortunately this product seems to have some real paint issues. I received my first chair promptly, in a perfect unopened, and undamaged box. Good right,... Not so much.  Besides the chair missing all of the hardware and fittings, it had some very signification paint damage, and defects.   It wasn't just a matter of a chip here and there.  It had paint bubbling and run marks as well.  I had the chair replaced, only to find the chair came a second time with clear and noticeable paint damage.  The hardware was there but not a good looking chair.