I love these bar stools! This is my first time purchasing them. Although the two are defective. I wasn’t planning to bring it up to the customer service but the agent who handled my queries was very nice to asked me if there’s something wrong with my purchases. So I told her about it and she processed right away in sending me a replacement! What a great customer service! Most of my furnitures are from this company! I’m in good hands! Thank you, Wayfair!