I love this rug! It was delivered without defect or damage in less than a week, in very protective packaging. The colors are a true sterling gray and ivory. The medallion design is beautiful. The rug is not plush, but is very soft to the feet. I think it will be easy to care for. I just unrolled it last night, and the corners are still sticking up a bit; if they don't lay completely down, I will put some tape under them. Very happy with this purchase!