Although the chair is great, the white glove delivery was not. The two delivery guys had no idea how to attach the 4 legs. Not that difficult , right? They started attaching the legs so they were pointing inwards and even started screwing them in until I said something to them. They barely spoke English so didn’t understand what I was saying. Luckily, my partner showed them how they were supposed to go. Not happy about this type of delivery service.