I ordered two roller blinds and only received one - but charged for two, so not too impressed. The tracking info indicated that 2 blinds had been delivered but this was not the case. I finally got through to a customer agent, by phone, and another blind should, hopefully be on its way. (Trying to get the matter rectified by email was a lost cause but I'm hopeful that the agent that I reached by phone has ordered a replacement for me).