I LOVE this rug. It is beautiful  very plush. I would have given it 5 stars but I found a pencil eraser size place where carpet fibers are missing. Wish it had been on a corner that was going to go under the furniture but that’s how it goes. So far, vacuuming has not caused it to run, but we’ll see over time. I’m going to let them know. I found 1 silverfish on the rug which may have eaten the fiber. I treated it  inspected the rest of the rug (both sides)  the problem seems to be isolated. No more found  I’ve had the rug for a month. I’m not really wanting to return it so hopefully I won’t be sorry.