First impression is “nice design”, but as indicated in many other reviews, there is no back support and you slowly slide down toward the edge of the seat. It is more of an office reception chair than one for comfort or daily/frequent use. My chair started showing some stretch marks/ripples on the seat within hours of use. Bad for your back, even with a pillow. Firm seat cushion, with a commercial purpose feel. You should spend money on a better and healthier chair...for that reason a showroom purchase is better. Sorry, I know you wanted to save money, but you will eventually doubt this purchase.