This is a very pretty chair. The cushion is very firm. I would have liked it to have been softer. At the same time, for the price, I knew I wasn't going to get a high quality piece of furniture. We are keeping it because it is going in a space where it will not get used a lot. The color is pretty true to the picture (maybe a bit darker in person). I gave it a 4, not because it is great quality, but because for the price it is a good-looking and fairly solid chair.