This was just what we expected. I am 5'3" and was looking for a chair that my feet could touch the floor. This is perfect for me. Only thing bad I can say is when it is in the fully reclined position I feel it is pushing me to sit up more. I have to fight to keep it fully reclined. Feels like I am sliding on the Leather. It is also a little hard to lower the foot rest since you have to push it with your legs. The Handle does not help much to put down the foot rest. All in all I rated it 4 stars.