I love this chair! I have a small living room, so a smaller chair was needed. I am 5'6", but like a high back, and this chair is the perfect fit. The heat and the massage (vibration, really, but that's fine) are nice. The leather is very soft, and has stood up well to both my use and my dog's use of the chair. My only quibble is that I wish one could turn on the heat separately from the massage feature.