Well we'll well, just let me tell you exactly what I think of my purchase of the Kitchen aid food processor, first off , That thing means business! It's not playing around, I made a milkshake in 10 seconds! No lie 10 seconds! I mean what the heck! That is so COOL. I will admit that it did take me a little bit to figure it out you know like I was studying for my Finals! ha! ha!  No but really you had to pay attention to what you were reading. Also, Wayfair is so quick and easy. Customer service is so great and so sweet if I need them I don't dread calling them you know and for me and probably a lot of other people that's a big Fat PLUS!!!