I love the shed, however, it arrived almost 3 weeks late missing several important parts.  I requested the missing parts on June 20, 2020 and was advised I would receive them in 10 days.  It was finally delivered this week, over 40 days later.  I have never had a problem with any of my purchases with Wayfair, but I have been extremely disappointed with the customer service end of this issue.  I had to initiate contact by email to wayfair because the 4 different times I attempted to get someone on the phone, I never got thru to anyone.  I was on hold during one of these calls for 2 hours trying to get any information at all.   Maybe this is something that wayfair could work on to ensure the customer is being kept informed about the process and holdups.