One person showed up who was incapable of finishing the job.  She spent twenty minutes ranting against Handy and I had to spend 45 minutes on the phone to ensure that she was paid and to reschedule another appointment.  4 times an appointment was set and was automatically cancelled one hour before hand.  On the other hand, the app seems dedicated to following up as I have received 5 robo-email responses, none of which resolved anything.  I scheduled with task rabbit.  The person showed up on time with the right tools and hung the mirror.