I was extremely impressed with you guys, we received our package within a day the bed is SUPER comfortable. The only thing is the massager for the head isnt working, and we just set the bed up. Ive tried to contact yall multiple times and cant get through. Im not trying to go through the hassle of returning the entire product... When overall Im happy with the product other than the head massager not working. When we spent what we did on the bed.