I love this set! I was so worried about purchasing a sofa/loveseat without trying it out, but I am very pleased with my purchase. Other reviews said that it was firm and it is, but not hard - perfect for me. Reviews also said that it is velvet like, and this is also true but it looks great! I hope it holds up as far as quality like true velvet or microsued items. Overall, I'm very happy I took the risk...thank you Wayfair.