This is the third toaster I've purchased recently from Wayfair in an attempt to find one I like to replace an old toaster I've had forever. Like the KitchenAid and Krups toasters, this Cuisinart was an open box bargain (open box is one of my favorite sections on Wayfair to find countertop appliances). All three toasters work fine, but all three have issues toasting bread the way I like. However, this Cuisinart is the worst toaster of the three. No matter what setting the bread is either half cooked but burned around the edges or overcooked and burned around the edges. Although Cuisinart is one of my favorite small appliance brands, this toaster is not one that I am keeping (I kept the Kitchenaid). I'm giving up on my toaster search.