Received one that had a defective board that would let the fan turn on I contacted dyson to troubleshoot they couldn’t help me then i called wayfair customer service which sent me a return on my way to take it to the post office I got into an accident the fan broke. Now i gotta pay 600 for a fan that initially didn’t work. The second part of this review isn’t a concern but I recommend to buy directly from the manufacturer for a better customer service experience