We got this item after suffering for 9 years with a Samsung good looking with a dual ice maker. My Husband was almost on a first name basis with the help line. Reccomended by good rep from Albo Nj, and so far so good!  One shelf is a little wonky and the deli drawer has been  gently tapered  back into square by myself. Ice is working and  so is cooling and dispensers. If it keeps this roll going it is a winner. I can deal with drawers and shelves, but I don’t do refrigeration and ice production. I’m a nurse and when I come home after 12+ hrs I don’t want to hear the refrigerator is on the fritz ! Thank you Fridgadair, so far!!