Wayfair has a customer for life in me.  This bathtub is the first thing I ordered and I was nervous.  This is a big ticket item for a first time purchase.  They exceeded my expectations with delivery, communication and having the installation instructions posted in my order history so when I lost them I had them in hand in a matter of moments!  The tub is exactly as described and it was the best price I found on the tub I was looking for.