This is my first purchase from Wayfair and I could not be more pleased. I got a high quality product at less than 1/2 the retail price! The recliner I purchased was delivered a week before I expected by two very nice professional young men. It was in perfect condition and easy to assemble. I read some reviews stating they had purchased this chair and the reclining mechanism was stiff and hard to operate. Because the chair is so well made and all surfaces fit so tight, I applied some high quality leather conditioner to all the leather surfaces and it works much easier. I expect to have this chair for many years to come.