It's an attractive, quiet unit BUT, the space beneath the dispensing spouts is far too short even to fit a travel bottle much less a tea kettle. Also, the rate of the flow is very slow as is the time it takes for the water to get cold even with the HOT water turned off. I wish it had 8 more inches of space beneath the spouts. Don't expect to refill a large amount of bottled water at any one time as it simply only cools 15 ounces. I also found the exact same cleaning crystals online for MUCH cheaper than avalon charges, so do your research before you order theses crystals. You don't need all the accessories that come with their cleaning kit as you can use your own kitchen gadgets & gloves to clean it. It's rated #2 in the bottom bottle dispensers.