We've had the Zest for a couple of years and like it a lot. It sometimes does not completely cook the rice (lots of water in the pan at the end), but running another cook cycle usually fixes that. Annoying, but not insurmountable. Disappointed that we can't get a replacement pot for it, though. Sometimes we want to use it twice in a day, for oatmeal & rice, and it would be nice to just run two pots through the dishwasher rather than having to manually scrape out the oatmeal before cooking rice.