This is an update to a review just posted. 1. Arrived today. First one damaged, so second one. 2. Rocks back and forth a tad (yes, it is balanced). 3. Extremely loud, louder than the Bosch, Miele, GE, or Whirlpool. 4. Came with a non-standard 120 V plug, needed to purchase an adapter. 5. Terrible smell. Sour, like a mix of feces and emesis. Traced to bottom of back of unit. 6. Installer had difficulty turning the thing on, power buttom glitchy. 7. Called customer service. Put in queue, call disconnected prior to my speaking with someone. Went through phone tree again and sales indicated that I need to get it serviced --Happy Day 1 of ownership. Yeesh.