I'm giving only 3 stars because when I ordered this swingset I was not notified to set up time for delivery and then found out that it was damaged and could not be delivered.  This was a gift for my great granddaughter's birthday.  I finally got in touch with Valencia and she arranged a re-order and she was extremely nice and helpful.  This time the swing set arrived actually ahead of schedule and in perfect condition.  So the first part of this experience was not good at all but with Valencia's help, everything turned out great.  Just disappointed, due to birthday that it was late.