I gave it 2 stars because I only received 1 chair, Even though it says you get 2 chairs. I chatted with wayfairs customer service and they were great, said that Id get the second chair and receive an email about this in 2-3 days... its been a week and Ive heard nothing. So we will see ... but other then that the chair itself is awesome. Its soft and very firm a great decorative piece in my living room. I will give it 5 stars once I receive my full order