The bottom of the chair is asymmetrical. Contacted Wayfair and they said the manufacturer would be in touch within 24-48 hours. It has been 48 hours and nothing yet. Also, be careful with the zipper. SPent 10 minutes reattaching the zipper to the bottom panel because there is a ribbon inside that attaches to the box for some reason, and it had gotten stuck in the zipper. *Update- it has been 18 days since I contacted Wayfair about a replacement and it still hasn't shipped.