The freezer mechanically works fine. My issue was a bad delivery experience (no masks in my home and rude response when asked to put on masks) and receiving damaged merchandise (dent in side of freezer). Wayfair customer service did not  help me or intervene on my behalf. I was referred to GE customer service. After a couple of calls with literally hours long waits and never speaking to a live person to resolve my issue, I gave up and settled paying the price advertised for a 1st quality item for a damaged freezer.