I've now had my Broil King BBQ for 10 days. I've used it 4 times and on the last 'practice session' I cooked my very first Brisket which was was judged as very good by a family member who is a judge with KCBS and will be judging in the US in August. I still have to try the Rotisserie and I'm hopeful that that will be good too.
When I'd finished putting the BBQ together ( not easy and certainly a 2 person job, but well worth the effort ) there were a couple of small problems, but I contacted the Retailer and between him and OMC all the niggles were resolved within 7 days, including a w/end, which I consider to be a great example of great Customer Care. 
I've already fallen in love with my Regal 590 and I'm looking forward to many hours of enjoyable cooking, followed by great food. Thank you.