Love the flex drawer - the main reason I went with this fridge. Don't see the purpose for the snack drawers - too small and shallow to fit anything, so pretty much wasted space. The door bins are nice sizes and seem to work well. Shelves are ok; the fold back one is great, but I miss the slide out shelves on my previous fridge. Freezer drawers need locking dividers and more of them. The refrigerator is extremely quiet and looks great in the space. The door alarm has already saved me from leaving it open accidentally. Nice that the fridge is fingerprint resistant - but please make the handles that way also!! Haven't tried removing anything for cleaning purposes, just hope it's as easy as my old one.