Delivered on time and no damage to packaging or chair. Easy to assemble, I had help just in case (instructions recommend having 2 people assemble it) but I was able to put it together by myself. The wings sit perfectly and there is not a huge gap (like some reviewers have had trouble with) and yes the cushion is a little stiff but it's not uncomfortable. I am 5'5" and it is a little short but I sit in it comfortably all the time. It is taller than I expected, which is great for when my grandmother visits, makes it a lot easier for her to get out of it. All in all I am so in love with this chair and the blue floral print goes beautifully with my other furniture!