I bought this fridge when my last fridge (circa 2009) was making loud noises. This fridge is the same as my last fridge (different brand) except much quieter (although it did get a little louder the first few days). The shelves in the door do not adjust which caused me to rearrange the way I organized those items (including open wine bottles!), and there is no meat/cheese drawer which also required some adjustments. Wish it had those features but it wasn't worth trying to do an exchange and that's what I get for shopping on line instead of in person. The only other issue of note is the door opens VERY close to the floor so I need to be careful if I am barefoot. I can see the door hitting my foot. These are all things I did not consider when shopping online. It's not LG's fault - I just wasn't thinking. This fridge was highly rated by Consumer Reports and I am pleased with it. I also bought a few other LG appliances.