This is my first Weber gas grill. I did have a handle gromet, the door to the side storage and the rubber silencers were damage in shipping but were sent replacement parts that arrived with in 7 business days thanks to the shipper who sat on part of them for 3 days. And now the igniter for the side burner does not work when I tried it the other night. I have not contacted Weber on this issue. E335 Propane gas grill works well for grilling about anything. So far, the clean-up after each use has been easy. And I have not had any flare-ups while cooking ground chuck burgers and have cooked pork chops and steaks that have come out great. I do wish they would have kept with the older type knobs as I don't care for the looks of the new ones.  I think my major complaint is with the way the tank mounts to the fuel gauge inside the cabinet.  At 67 trying to mount a 25lb tank inside the cabinet and lifting it onto the the fuel gauge mechanism is a real pain in the back.