I purchased three Newair products: two under-counter wine coolers and one under-counter beverage cooler. One of the wine coolers had an issue, and Newair is replacing the unit via a very easy process. In my experience, the best manufacturers are the ones that take care of the inevitable issues that arise without any hassle. That's how Newair has handled the replacement process. With respect to the two other units they are perfect. They look great. They keep the wine and beverages at the perfect temperature. The wine cooler, specifically, is holding two different temperatures (a lower one for white and the higher one for red) dead on. I would definitely purchase another Newair product.