I was a little disappointed because the letters are not stable in the holes.  My "L" and "V" did not have the pegs in them and also did not have the holes in the letters to place the pegs.  I just got around to opening it so now I will have to call customer service.  I am also going to see if I can purchase some kind of glue to make the letters more stable.

Pros: Will look nice on any wall
Cons: Wobbly letters.  Not worth the price if defective.