The surround went together in about 30 minutes but the fire box was all scratched up on the inside black part and the inside of the glass. I contacted the manufacturer as Wayfair instructed. The customer service person I spoke with was nice and apologized saying they would send me a new one. She said she would send me an email to respond to with photos of the damagedefects and once they received the photos the replacement would ship right away. Still a pain to deal with sending the defective one back or getting rid of it.seems like they have quality control issues. Can’t say what it would look like running since I have yet to receive the replacement.