We purchased this shower system in late December 2022.  Installed during a complete remodel and was completed in March 2023.  This shower system looks great and high-end.  It needs some work on the installation info but we made it through that process.  It worked great for a few months and one day the rainfall feature stopped working.  Wayfair would only give me the distributors contact info and said it was out-of-warranty.  I contacted the distributor and they gave me a support number to call and I left a message for support but did not get a call back.  I would think twice before I purchased this item.