I have had my steam mop for 6 years now, and love it. I had to order mop pads, because it was time to replace one of my old ones. I have shared about this steam mop with others when I hear of them talking about needing something for floors or carpets. When the covid began a year ago, I started using everything to sanitize our mattress, pillow, sofas, chairs, carpets, rugs, floors. It even has parts to sanitize countertops, and I sanitize all in the kitchen. You can even sanitize car interiors with this steam mop, if you have a close place to plug it up. I have even did ours in the garage when it is cold outside. Can't beat this steam mop. And they are not expensive. So shopping with Bissell can't be beat.