This toaster looks nice, but that is the end of positive comments. It has a bagel feature that toast both sides of the bagel. All four of the heating elements glow, even though the bagel button is pushed with vigor. I have tried the computer hack of unplugging it, waiting a minute and plugging it back in, with no success.
The dial for the shade of toast desired is a mute point. If you can read braille, it is no problem. There is no visual means of determining the darkness setting.
Overall, it is a disappointmenting appliance