Love it!  After problems with indoor air quality when we installed gas logs, we decided to try an electric fireplace. I thought at least we could fill the empty space in the existing fireplace and maybe have a bit of ambiance. What we got was a very realistic looking fireplace insert with no noxious fumes, lovely ambiance of flickering flames AND quick heat to take the chill off!  Also it was a quick out of the box set up.  We are very pleased!