I have been a very satisfied Weber customer for more than 4 decades, but my recent experience with Weber and the Lumin grill is the reason for the 1-star rating.  If possible, I would have given zero stars. 

I have owned the Lumin Electric Grill since October 21, 2023.  I purchased it as a replacement for the Q2400 Electric Grill which failed after 4 years of heavy use (no complaints).  I purchased the newer Lumin grill because it claimed to pre-heat more quickly and sear better because it reached higher temperatures.  These claims were true initially.  However, in the past several months I noticed that the grill was taking longer and longer to pre-heat and never reached optimal searing temperatures anymore.

Despite multiple attempts to resolve the issue under warranty, I have a rather expensive paper weight sitting on my deck!

I definitely do not recommend this grill or Weber to anyone anymore!  It's very sad to see such a formerly great company fail so miserably!