I am thrilled with my purchase. The color is beautiful and it's so comfortable. It comes in 2 pieces. The top half is very light and was easy to lift out but the bottom is a lot heavier, too heavy to lift out so I just tipped the box over to get it out.  I did look at the directions on the website but it didn't show where to plug in the cord underneath the chair so I had to look for the receptacle. But once everything was plugged in it worked perfectly. There is a tiny little button for the phone charger that you have to push to get it to work.  A light comes on to show that its on and ready to charge.