Love the features, have air fryed chicken wings , French fries , onion rings, and pizza. All came out great! Like the hidden element as it makes the oven easy to clean   , if there are any spills. One minor complaint is the stove top dials are hard to read  in certain lighting conditions, which is why I rated it less for appearance.  We have only had it for two weeks. And so far we are very pleased with our purchase.