We had an issue with the door handle breaking.  After mentioning the problem in an otherwise great review, I was contacted via email by Mike in the appliance support department.  Mike immediately offered to send me a new door handle, free of charge.  Mike and I exchanged a few emails and he was very prompt with communication as well as resolution of this issue.  I can’t say enough about the courtesy and professionalism of GE.  It is exceptional to have a big company like GE care about an individual customers’ needs.  Thank you GE and thank you Mike.