I really like the appearance of this modern sculpture thats on a wooden base. So when it arrived, I was ecstatic to place it in my living room as a centerpiece on my coffee table. However, there was damage to the wooden base. I noticed more than one long crack in the wood. I then called Wayfair and told them about it. They asked me to send a photo of it and I did so.
They agreed that it was unacceptable in that condition and sent me a brand new one. I didnt have to return the original one since it was not in good condition.
I was very pleased with their customer service dept. and their handling of this matter.