Ordered this item coz it looks very elegant and says its microwave safe and dishwasher safe. When it came, it looks like those printed pictures in a personalized mugs, you can see the borders of the design. It is decent anyways for its price. Just don’t expect its gonna be like super perfect. The packaging is very VERY secure, they put it in separate boxes for bowls, small plates, separate box for big plates and mugs. No chips and I can tell if you’re worried that it might come in broke, worry no more. I am giving this 4 stars because of the color quality and that’s all.