The chair looks nice, the fabric is soft and it’s fairly comfortable, the heating works great and the massage feature is ok, pretty noisy and basically just vibrates (as expected) but it’s quite small. When seated it feels like the seat part is a little shallow, I wish there was more leg room. I am 5’8 and when reclined my head is above the top and half of my calves hang off the bottom. It doesn’t recline very far and the back part tries to push forward if you aren’t pressing hard against it.