This was supposed to arrive on Thursday and wasn’t delivered. Joshua in Wayfair Customer Service was very helpful in getting it delivered 2 days late on Saturday, with no real explanation for why the original delivery didn’t occur. Now I worry the original delivery team may have damaged or dropped this tub because the second crew struggled to get it off the truck and only had two small furniture dolly’s to move it with. 
We set it up immediately, followed all instructions, and we get an error code (dr). Additionally there is a small amount of damage to the side panel (pictured). This is the “mechanical” side which causes concern that something occurred with this tub. The instructions are rudimentary at best, and according to the trouble shooting guide, this code indicates a pump error. Concerned that this was damaged in delivery. Now we think we have a faulty tub on our hands.