My first MB Smoker was the BEST! I'm sorry but this one just frustrates me because of the set up for the wood chip tray. I can not get smoke unless the temp is set at 275* or higher and that is just to high. I am not the first person with this problem. I think MB needs to come up with a better solution and supply it to their customers free of charge since this is a definite flaw in your design. I would much rather load the wood chips in the pan directly over the heating element with the water pan to the left of the wood chips like in my original MB Smoker. I would appreciate a personal response via email. I think that is only fair. And NO I would not recommend this model to anyone. And as is I would only rate it at 1. Until you come up with a solution I can only rate the value As Is at 1.