The actual sectional is actually very nice. It is very large, and the fabric is very comfortable. So far, it seems fairly sturdy as well. Just looking at that, I would give it a 4/5. My lower rating stems from Allmodern’s delivery process. It was a very difficult process, and even though the sectional had arrived in my city, Allmodern and the local delivery company could not figure out how to set up delivery for over a week. It took 3 separate Customer service people to help before it got figured out (each time, they said it was figured out and yet it wasn’t). It makes me question Allmodern’s ability to handle larger deliveries in the future. Very dissatisfied with the customer service.