Arrived really quickly and was kept up to date about delivery. When arrived we noticed the felt underneath had torn slightly but easily fixed with 3 staples and a staple gun. Sofa is a lovely colour (I went for pebble grey) firm but comfortable and suitable for extra seating which is what we wanted it for. Great size and feels very sturdy. Was really easy to put assemble and I really do reccomend the product, lovely addition to my living room.