It took just under 2 hours to unpack the box and assemble the cart with the help of my 9 year old. Nothing was broken or dented during shipping. All the pieces and hardware were included. Instructions are simply pictures, but even my child was able to follow them. It's a very nice addition to our small kitchen. We needed some extra storage and counter space and this fits perfectly. The cup drawer pulls match the rest of our hardware perfectly. Very pleased with this purchase!