When the product arrived, the frame where the seat was screwed into was split. I asked for a replacement as the chair was dangerous to sit on. It took a good couple of weeks and two chasers from me before I got a replacement chair. The replacement chair is split where the back rest is screwed into the frame. Tired of the whole process so haven’t bothered to ask for a further replacement. Poorly manufactured and very poor quality control. Is actually dangerous.