The chase is the best part of the couch. The rest feels a bit stiff and shallow. For the price point, it works quite nicely. Would not recommend if you have kids - the white fabric will get stained. 

I originally ordered any room delivery, but wayfair upgraded me to a full instillation at no cost. It was very similar to other furniture deliveries. They give you a 4 hour window and call you 10 minutes before it gets here. Instillation guys did a nice job, even fixing a manufacturing defect on site.