Had major issues arranging delivery, 3x missed delivery date.  After delivery the sofa started squeaking on the 3rd month,  I ordered replacement only for it to be delivered (dumped in the garden) at my old address at 11:30pm and the driver refused to collect it when prompted by the new owners. Tried to arrange a collection/re delivery was a waste of time, no response. A month later another sofa was delivered to my new address but they would not collect the fault one. I am still chasing!!!!!Worst experience by far!!!