I bought thinking that this was going to be a great piece in my great room.  When I opened the box it was filled with so many pieces and there wasn't an instruction guide at all.  I guess this is what happens when you are thinking what a good deal, only to learn what a nightmare.  After attempting to no avail, for more than an hour, I attempted to repack everything not to send back of course because that would cost just as much as the original price, but so that the trash company would hopfully take it away.  I didn't attempt to try to contact customer service because they would have asked for all the pieces or try to give me a credit of some sort.  I was just done and over with and learned my lesson and just decided to cut my loss.  BEWARE of this purchase, unless of course you are a carpenter and or really handy.