The unit arrived damaged with very evident chips and dent on the front corner of the top panel, putting the build on hold. We were told that we would need to wait a further 10 days for the replacement panel to arrive, but even after several frustrating online chats with the Wayfair 'customer service' team, it didn't arrive on the expected day – I cancelled plans to stay at home for the day in anticipation of the delivery. Three different 'customer service' reps assured me that it would arrive, but suspiciously couldn't confirm any courier or delivery details. Apparently it had been escalated to the 'Specialist Delivery Team' but still no communication. The unit itself seems to be good quality... I hope we can actually build it when the replacement part arrives!