What can I say? This sofa was one of the easiest things to put together! The instructions were detailed and easy to follow. Very little hardware was used to put this together. Awesome! 
The couch is firm but I like firm! The bed and chaise operate amazingly! This sofa fits great in my apartment and can sit three people comfortably. The bed folds out to about a queen size bed. Which is great for my big @$$! 
I believe there is a chair that goes with this couch so that will be my next purchase. 
Thank you and I am looking forward to buying more products from you!