The ottoman is well made  I love the size. The problem is they gray is totally different than the color in the picture. It is a light gray with a blue tint.  I reached out to customer service because I felt they had sent me the wrong color. Their reply  customer,
Thanks for your message, different fabrics of the same color may also have color differences, as the colors presented may vary depending on the fabric, hope you can understand.
But they are both grey color.
Best wishes.  I just wanted the true gray in the picture! I guess I am stuck. But it  did cause me to remove a different  item from my cart because I dont want to take a chance on the wrong color again.