Positives - the gray wash is a nice look. Joss & Main graciously offered a partial refund due to the dings, scrapes, chips in the various pieces. 
Negatives - The biggest issue is putting this together. It was an EPIC MESS trying to get the doors installed. The doors don't align properly if you use the screw hole guides. They would scrape the bottom or the edge when opening/closing. So, you have to tweak things on your own - good luck if you're not used to altering things on furniture or already pretty handy. We finally cobbled something together and the doors sure don't look nice and aligned like the product page shows.