I was EXTREMELY disappointed in this mattress. It is very hard. It is my hope that you will send me free of charge a SOFT memory foam mattress topper. I don't think that is to much to ask. I get a back ache from this HARD memory foam twin mattress. Looking forward to seeing how you deal with this issue of the "PLUSH Memory foam mattress".
                                                                                                     Looking forward to doing business with you.