I ordered a second one of these in late November.  A couple of days prior to New Year's Day it hasn't arrived.  I contacted them in mid December and was told it had shipped.  At the end of December when the Fed Ex site showed no shipping with the tracking number, only that a shipping label had been sent.  I called Wayfair again to see where my order was.  They told me they would ship another one and give me a 20% discount on the item.  At this point the only credit I see is slightly over $13, not the $21 I was told.  Also at this point the item hasn't arrived and I'm holding my breath, hoping it will come and arrive in red as the other one did.  They never told me what happened to the order just offered to ship again.  This is not the first problem I've encountered with products shipped to me.  If the company makes a mistake they should ship a new product or a missing product by expedited shipping!