Order process was straight forward. Delivery only took a few days and the bed was easy to carry and transport to my travel trailer. The fit was perfect. When I first went to bed it seemed a little firm  yet let me sink in just the right amount. For both my wife and I it was the best sleep we have had in the camper and almost as good as home. We have a king at home. Queen RV short in camper. Affordable, easy, and really good night sleep. Great choice.