This mattress came boxed up (in a box that I could actually lift alone) and was well packaged.  It was pretty flat upon opening it although overnight it inflated itself to the full size.  My son loves it and I tried it out - it is very comfortable and has a soft waterproof cover that you may remove to wash.  The only thing that may need improvement is that there was no paperwork or other information included.  I would definitely recommend this product though!