When I first ordered this chair, I was told it would be delivered in 3-4 weeks. I was pleasantly surprised when I got an email that I would have it in a week!  When it arrived, the packaging was not damaged, and the chair was not damaged at all. 
I agree with others that you need another person to put the chair together, because the holes of the top and bottom pieces of the chair need to be aligned to put the screws in. I did it by myself, and that part was challenging. 
The chair is comfortable, the chair is a good height as is the ottoman. All in all, I am very happy with my purchase!