I love this chest and the Wayfair customer service. I opened the package to find the interior wet and thought that was odd. I had to pay someone to help me put it together and was disappointed to find that the top part of the chest was badly damaged after we were almost done. I called the manufacturer and the entire company must have been unavailable all day. After my 4th call, I called Wayfair and they promptly replaced the chest for me. I donated the damaged one to the Salvation Army. Thanks Wayfair! This chest is high quality and very well made. I wish it was easier to put together though.