I was really excited about getting this lamp, I had been looking for quite awhile for the right look and this was perfect. It arrived very quickly and much to my dismay when I opened the box to inspect the lamp I found that there were rather large scratches on the finish of the three pieces (not something you could hide) that screw together to make the poll. I call Wayfair and their response was so positive I was very impressed, they told me to donate the damaged one and they would send me a replacement and it would be inspected immediately before it shipped. My new lamp arrived today, I have not opened the box as of now so I can't report on it's condition, I'm confident that there will be no problem. Kudos to Wayfair for their outstanding Customer Service.