I have never purchased a light online.  This took me about a week of researching different sites for product and pricing.  I was very specific with the size and style of light could go on my low dining room ceiling.  I felt confident in my choice and boy what a surprise when I received this chandelier.  It is beautiful and much better in person - pictures do not do it justice.  There were no broken parts due to the great box packaging it arrived in.
The chandelier I purchased has the mercury style glass light covers which will stand out beautifully as we sit at our dining room table.  I cannot wait to find a few more light fixtures from Joss & Main and have installed.