Wayfair by fair has the best customer service and satisfaction for buying online product! I ordered 6 of these chairs, they came in on time looking beautiful-fancy chair got a lot of compliments from guests. Looking absolutely glamourous when taking dinning picture with guests. 
Although several of them came with uneven legs, called Wayfair they replaced them with a new chairs quickly. 
Also, keep in mind, these chairs style height of the back is lower than the traditional chairs that you see. They are only 36 inches I think whereas most chairs height is 38-40 inches. They 're more for contemporary and yet traditional classy look with the ring and nails. We love them!