This bench has been a great addition to our entry way.  It fits our aesthetics very well, and while the drawer pull is plastic the slide mechanism works well.  As another reviewer pointed out, my one wish was that the cushion had a hinge to make the storage area easier to access.  We haven't figured out a great way to use the internal storage yet due to the challenge of where to place the pillow as you lift things out (takes two hands to lift out).