I ordered the Twin Artimiza panel bed and it was delivered in a short time after I purchased it. Prior to this purchase Wayfair's customer service department answered numerous questions about this bed that I had which were appreciated.  It was packaged in a box within another box and this  packaging method did pay off as there were no scratches or dents on the bed.   I assembled it myself in less than 2  hours  and found the instructions perfectly clear.   The tools used to assemble the bed were included and were  adequate.   The bed is very sturdy and I am very pleased with it.   I have no complains at all about this purchase and have no hesitation about purchasing from Wayfair again.