assembly instructions were poor, does printing them on the large box and saving 2-3 sheets of A4 paper really make that much of a difference? The quality and finish of the wood is poor, this definitely feels like a cheap product and I will be writing a complaint letter - as an example, the draw doesn't sit flush in the tracks due to the quality of the wood and fittings. I also had to wait over a week for the desk to arrive (after a 2nd desk had to be dispatched) and only originally placed the order due to the short lead time of the item.