I have had this rug over a year now. I like to wait and review items so I can thoroughly review it. I do like the color, grey is more neutral or brown undertone not blue (in our light). The rug pile is soft and long, shag like. This was bought for babys room. Over a year later the area in front of the changing table, the most trafficked area, has become more matted down which repeated vacuuming does NOT fix or fluff back up. So that area doesnt look as nice anymore. It does vacuum fine overall and all other areas look ok, at this point, but we dont spend much time in that room. I do like the rug for the price but not sure I would put it in an area like a living room where there would be a lot of foot traffic.