The item was first delivered to the wrong address (I don't understand why any company would use FedEx, I often get to the order screen and cancel when I realize I site uses this delivery service), and then the product was damaged. A few of the pieces have chips and cracks in them, and one had a strange liquid on the back of it. Worst of all the bottom of the drawer was cracked in half and unusable, I had to contact the company and have them send a new piece. The bed it self didn't line up completely correctly. It looks fine in the end, most of the cracks and bad spots are hidden, but it was a bad experience overall.