The package arrived in great condition. Packed very well. It is HEAVY! Unpacked it on the main floor and carried each price upstairs to the bedroom. Very solid, hardwood frame. It is absolutely beautiful. Very frustrating to put together. Several of the screw holes do not line up. You really have to work to put it together. I was able to manage it by myself (long size frame). The manufacturer needs to adjust their machining process. Had to leave a 2 headboard screws out because there was no way to line them up but it is still very solid.