I’d give it a 0 if I could. I’m told the bed was delivered in three boxes. One I never received. The other two don’t even have tracking on them. Every time I try to use the chat bit I am told the system isn’t working. FedEx have no information. This is the third time I’ve ordered from Wayfair and had issues. The last two times it was just bad quality. This time I don’t even have a cheap piece of flimsy furniture to assuage the irritation at such poor service.