The item is fine, but the assemblage was cumbersome, especially because to fix the most important screws, those that fix the seating to the frame--that is the top step of the ladder when the chair is reversed--require a tool that hardly exists. It is not included in the kit and I have not found it yet in the stores. If those two screws are not completely set in the frame, the chair can be used as a chair but not as steps. As a consequence, I have not been able to use this chair/steps fully yet.