We have had this OXO pour over for a year now and use it daily because it consistently gives us good coffee. Someone in the reviews tipped us to pouring a little of the boiling water in the reservoir for 45 seconds and letting the grounds "bloom" and then pour the rest of the water in. The bloom allows the grounds to swell and gives a more full bodied cup of coffee. We have stopped going to the coffee shop and make our coffee at home because it is so much better. Thank you OXO!