Wow. Took a bullet on this one. Packaging sub par. Arrived damaged (see photos). Many scuffs, took photos of the two worst areas but there are more. Looks used. Seat has a real tendency to make me want to fall forward. Bad back support. Smells like vomit. Sorry but true. Not sure what I will do but I am no spring chicken anymore and probably will avoid further aggravation of trying to return. Will hang on to it until I can suitably replace. Hope you have better luck.