The rug is lovely and soft and looks luxurious.  The colour is cream and when brushed a certain way it's a deeper cream.  The pile is a lot longer than I thought - it doesn't really show up that well on the photo.  As I've only had it a few days I haven't had chance to vaccuum it yet but it did say be careful when vaccuuming on the care label.  I would imagine it's not the easiest to keep clean.