The range hood itself works fine. I find the buttons a bit confusing to use. The biggest issue with this product is that it doesn’t come with a very long vent cover and the extensions are very expensive. If you have 11’ ceilings, you have to spend an extra 300 for the vent cover and throw away the ones that come with it. Not only is this wasteful, but expensive. Zline should give you the option when you purchase the hood and leave the included sleeves out.