I ordered this for a gift.  The first one was damaged, but Wayfair made it right as soon as we phoned them!  This really made me confident in Wayfairs customer service.  The air conditioner looks great compared with others, and it came with a dust cover that has a pocket for the remote  instruction manual.  He hasnt had much chance to use it yet, but it blows cold, so seems good.  I will update if there are any problems!
UPDATE  It works well to cool his apartment living room  kitchen, with some cool air travelling down the hall.  When initially starting it up, it takes some time to get the temperature down in the room (like any air conditioner). After that, its best to leave it on, and it will keep the room at a constant temperature. I definitely recommend this air conditioner!