This was my first time ordering from Wayfair. My husband and I are expecting our first child. We bought a dresser for the nursery. When the dresser came the box was pretty roughed up. The dresser had 2 damaged parts and one part missing all together. All three items were big parts of the dresser, and were not minor issues. Was not very happy upon discovering this. We are waiting on the missing and damaged items to be shipped now. Hopefully all will work out.