The original order had markings and scratched paint on all three rods. I asked for a replacement which was sent promptly. Re: the new fixture, only one rod has a scratch on it. This fixture matches the one I already installed in the same room and luckily it was on the highest level rod so you cannot see it. However the quality of this product is lacking and customer service via email do not answer, and customer service by phone will keep you waiting 30+ minutes so I I do expect but don’t anticipate a partial refund for this product. I would also expect a paint color pen to cover the scratched area.