We love it.  I bought it for my boyfriend as a birthday gift.  He has been asking for a recliner for YEARS.  And I hate recliners, typically seeing them as a monstrosity that I do not want in the living room.  This was my begrudging compromise.  

I probably use it more than he does.  

It doesn't fully recline, but leans back JUST enough for a small-medium dog to crawl up on your chest and take a nap, which is a perfect amount of reclining.  The heat and massage functions work well, though you do have to make sure you're close enough to an outlet.  (And unplug when you're done, so that you don't almost trip and die in the dark.)  And as a tall person, the ottoman is better than a flip up foot rest, because i can adjust it to be as close or far away as I want.  Overall, it's comfy, not an oversized eyesore, and perfect for binging long sessions of Outlander on secret vacation days that you refuse to 'fess up to.

Boyfriend likes it too, I'm told.