Water tastes great, dispenser lighter than those 5 gallon bottles from Alhambra and easy to fill. The sleek, design is very nice and the spout doesn't leak as some other reviewers have stated.  Only two issues thus. The first is the same as other reviewers have stated about the spout being located too high. It means having to refill it when there is still at least 1/3rd of water left in the dispenser.  I wrote customer service and specifically asked if this had been fixed before the unit was shipped and was told it had. The second is the condensation that keeps occurring inside the unit. Mine is placed where there is sunlight thus is warm so I figure that's what's causing it.  Biggest issue for me is the spout being so high on the bottle.  I don't understand why they don't just place it lower.