So I went through multiple shipments, ordered 2 toilets with seats.
FYI Wayfair customer service is the BEST!
Toilets arrived damaged multiple times. Not sure if it is a TOTO manufacturing issue , a packing issue , a FedEx shipping shipping issues or all of the above bc first 2 arrived shattered, then next 2 had glazing bald spots, last 2 replacements 1 was good ( ) but the other had a hairline crack in the tank.
Each time Wayfair customer service quickly took care of the issue.
The only problem is even if you don’t install  you still have to pay for a plumber visit, which will happen if any toilet from anywhere you buy it turns up damaged.
Thank you Wayfair customer service for all your help.