Easy to use. My old grill didn’t have heat settings or a timer. I really appreciate those options. Optional waffle griddle plates work great and I only have to store one appliance. 
Not sure why the grill slopes down in front but the drainage is set up to go off the back. The drippings did run down the front a little and there were no drippings in the drip pan.
Overall it’s a great product. Have it 4 stars because of the dripping down the front.