We love this waffle maker. It is like part of the family now. So much so that when our first one fell off the counter to its death there were actual tears. Fortunately ordering a replacement was quick and relatively painless. We use our waffle maker multiple times/week to make specual freezer waffles for our sweet kid who unfortunately has 18 food allergies and cant eat much else. It has been a life saver, literally. And a time saver, obviously.