Been using the microwave a few weeks & it's working well. Installation was a nightmare - the instructions were vague at times; the template to drill holes to mount under the cabinet were off by about an inch on the English side, but correct distance on the Spanish side; while putting it up, the bolt that holds the top mounting screws was so poorly attached that it fell into the microwave, so I had to disassemble the entire microwave to get it back & finish mounting.