This Q1400 grill is awesome.
This is the first electric grill I have owned. You cannot compare it to a propane BBQ as it is just simply different.
It only gets 4 stars because I feel there are two issues:
1. It really should have a built in thermometer in the lid!
2. When you lift the lid to check the food, temperature drops dramatically and you then need to wait a few minutes for the temp to build back up - this might be just the way all electric grills are?