I ordered this product 16 days ago (4/21) and I still don't have it.  I have never been contacted by Wayfair with any offer of an explanation as to why I still don't have my order.  When I went online to track my order, It looks like it has actually left Redmond, WA twice.  The closest it has gotten is somewhere in IL.  As of today (5/6), it looks like the last tracking entry was on 5/2 where it left Redmond for the 2nd time.  No idea where it is now or when it will arrive.  If and when I ever receive it, I will review the actual product. Until then, I can only speak the their customer service. Poor communication to say the least!