Product is great. Looks fantastic, works as advertised. 5/5
Shipping and delivery - one delivery came damaged, manufacturer was very quick to send replacement part.
Other package was not delivered, then found out it was sent to North Carolina when the warehouse was a few hours away from our home. Had it re-sent back to us with significant delay. Overall fulfillment was a bit of a hassle, especially for a reasonably expensive purchase. Likely will take big purchases like this somewhere local next time.