I truly love this clock. It is the right color; the right size. The right everything except the first one sent didn't work. The hands on the clock were so fragile. I'm sure they got damaged in the same way that a small screw came a loose from the back. Customer service was great in sending a replacement clock which arrived with a big dent on the frame. Because I loved this clock so much and because I had not disposed of the first clock; I took the frame from the first clock and put it on the second working clock which has continued to tick accurately. To my surprise, customer service made an adjustment to the invoice. I think Wayfair's customer service is one of the best. I'm a happy customer!