I bought this product less than a month ago along with a new clock for mu kitchen. I followed the installation directions to the letter, including using alcohol to clean the wall, holding the hooks for 30 seconds, and waiting at least an hour to hang the clock. The hooks were rated for 2 lbs. and it was a light weight plastic clock.
I just heard a crash in my kitchen and the clock had fallen off the wall, the case is cracked and the glass face covering is shattered. In addition, the new paint job and the plaster on my kitchen wall are damaged!
I have just completed a renovation of my kitchen for which I have waited 40 years. I would like compensation for the money I paid for the clock and the Command product. I am hoping for a timely reply.
Sent: 4/18/2015