This was the second one they have sent to me.  The first one had lots of damage to it and the second one was better but still had corners that were scratched up.  Wayfair was fantastic to deal with.  They sent me out a new one without any problems.  I do think for the price of the items and that it is only cat furniture... it should be absolutely perfect with no scratches or marks.  
I will definitely use wayfair again though as they wanted to help with my problem right away.  The item itself is pretty heavy duty and I’m sure will look beautiful when it is up.  Hopefully the cat appreciates it. Fingers crossed!