I've owned the washer for a month and a half now.  So far so good.  The control panel is easy to understand.  It uses a large dial to select the wash type.  The regular wash cycle doesn't use a lot of water.  As a result, some people feel the clothes aren't clean enough, but you can select a different cycle such was one for towels.  I also installed the app on my phone.  I don't use it for much other than downloading a new alarm and background.  It also tells me when the wash is done.