I have been using this composter for a couple of months now. I love it. The machine itself is quiet when in use. It breaks all my scraps down to a unbelievably small amount with next to nothing for smell. I am storing the compost through the winter in a pail in the house through the winter. I can’t wait to mix with potting soil for vegetable growing in the spring !! And I feel very secure that should anything go wrong, vitamix is an awesome company that stands behind their products and they offer a 3 year warranty, which tells me they believe in their product. I am so excited about this I have shown family and friends, who are going to get one for themselves.