The cart is great and well built, so I will give it 5 stars. The problem is not with the cart, it's with Wayfair's shipping and cancelation policy. I order this item late in the evening approx. 4 hours later I canceled the order. I received an email about pending cancelation about 5 minutes later. No other email was sent until 2 days later and said it could not be canceled. The item did not ship for another 3 days.m So why wasn't it canceled? There was plenty of time based on Wayfair's policy for the cart order to be canceled. I'm not to sure that I will be making anymore purchases from Wayfair. I have another order Im am also having problems with. I will give them one more chance to make me happy, if not, then it's bye bye.