The dehumidifier was received and put into service 2 weeks ago and is working wonderfully. 4 stars given since it is still new, and my concern with any home dehumidifier is the short lifespan. This is my 11th unit (not all were Frigidaire) in 30 years, and they average a 2 - 4 year life expectancy. Clearly they are not made for durability / longevity. It works as expected and is keeping our unfinished basement area at the desired humidity level. I've not yet used the pump system due to a lack of time to connect the drain line to an appropriate drain pipe.