I ordered this item and within 2 days was informed that it had shipped and to expect delivery in 7-10 days from Utah to Florida. It was delivered within 5 days and took up the whole garage. Assembly was a 2 man job but was accomplished on a Sunday afternoon All the parts were included and arrived Once assembled my daughter said "Oh my God" and wanted to sleep on the deck the first night and now spends her outside time on the play set and does her homework in order to be allowed out Best gift ever and this product will last as long as my daughters childhood