I loved the product when I saw it online. 
I bought it for my granddaughter and it seems the packaging or the handling was not correct since a big piece of it arrived broken. Please see picture attached.
I tried to call over the phone to talk with a representative to schedule the pick up for the set and get a new replacement and there was a waited time of 45’

Please contact me to schedule the pick up and the replacement of the damage set.

Thank You!
Mel