Product is just what it said it is. 2 people pretty comfy, 4 people not so comfy. 20 degrees outside , the water temp holds 104 all day and all night.. mechanics of the spa work just fine, works as well or better than high end models without all high end bills. 120 volt plug and play is great, cord is about 12’ . Raised energy use maybe 38.00 a month over norm. Have it outside and run it 247 .. We use it almost everyday, love it.. Oh and insulated top is a really great quality product. P.S. 4 cup holders , or should I say Long Island holders, way to go engineer!!!!