I haven't made my mind up yet as to if I like the steam mop or not. We have 3 animals so lots of hair and are currently doing renovations on our backyard so a lot of dirt is being tracked in. I've used the mop a few times now, the first time it made an awful humming sounds the entire time I was using it but since it hasn't made that noise again. I just put water in the tank as it says to do, the steam that comes out is quite inconsistent. We have luxury vinyl planks floors in our kitchen and entry, the tank lasted well beyond cleaning them once. The floors looked great as I was steam moping them but then once they dried they just looked very dull and didn't seem clean. The mop has a very long cord, and comes with an additional mop pad. I may try again with something other than water in the tank to see if I get any better results, but as for now I am still deciding.