One of the silver chain link hooks was damaged. They are basically like a cheap key ring. I put the light shade up regardless as indidnt wsnt the hassle of sending it back.  But it was wonky and made my toom too dark. Now I am having issues sending it back. The return bar code does not work. And when I cancelled the return  so i could use an alternative method, I am having difficulty.  It's too much hassle. Whether they allow me to return the item or not, I will cancel my wayfair account.