I love the overall premise of this coffee maker. The reason I gave it 4 stars instead of 5 is: 1. It advertised as coming with a free travel mug and yet we never got it. 2. It is slooooowwww to brew! I am a girl who gets out of bed and walks directly to the coffee pot. Hubby is the same way. I love the programmable feature so the coffee is ready when i get up but if i forget and i have to wait, it takes a solid 20 minutes to brew a full pot and it seriously is not all that much faster to brew 1 cup. We upgraded to this from our standard coffee pot and keurig, both which sat on our small counter top. We thought this would be a space saver and it is. However hubby is still going to the keurig to brew his 1 super fast cup while i wait on my full pot. It does a great job in all other facets however. 

Pros: Space saver
Cons: Brews only 1 side at a time and VERY slowly at that!