I had wanted an Espresso machine for so long. When I saw this on the site, on sale, I couldn’t resist. When it arrived, the packaging was ripped and damaged. I was sure that I was going to be disappointed. However, the actual machine was undamaged! Now my beautiful espresso machine sits proudly on my coffee bar, and gives me great joy every morning. It is easy to use, makes delicious coffee, and is perfect for my needs. I am totally happy with my purchase.