I bought two sets of four in the red dinnerware set, and they arrived a couple of days ahead of schedule. We loved them but one of the bowls was broken - I could hear it before opening it. So I took a photo and called Wayfair customer service, hoping that I didn’t have to return the entire set to replace one bowl. Not only did I not have to return the set or even the broken bowl, Wayfair sent me another entire set of four for no additional cost! They said I could keep, throw away, donate, or whatever I wanted to do with the set they were replacing. I couldn’t believe the excellence in the customer service - I’ve never had such a great experience! And the replacement set came ahead of schedule in perfect condition. Thank you so much, Wayfair! You’ve made me a fan and I’ll be buying more houseware and telling everyone I know about you!