I am totally in love with this coffee maker! My boyfriend drinks iced and hot coffee, while I will only drink iced or frappes. So the fact that this machine can do all three was already a winner in our books. I love that it takes regular coffee, no special pods needed. It gives directions on how to make which kind of coffee you want and is super easy to use and to clean. This is going to save me so much money because now I can have coffee at home instead of the coffee shop!