I had high hopes for this washer, unfortunately it did not live up to my expectations. It seems to be too smart for it's own good, it senses first, then spins the dry clothes to the outside of the drum, adds a little water with soap and pretends to wash. The agitator turns one direction while the drum turns the other neither one actually moves the clothes although occasionally the agitator will grab a partially wet piece of clothing and stretch it beyond repair. After using the heavy duty cycle to wash a coat and winter overalls the coat came out with the same dirt on it that it went in with and yes I put the soap in, I'm not even sure how that's possible. I do not recommend this product.