I bought this faucet in 2005. I had a problem early on with the soap dispenser. It was promptly replaced under warranty no hassle.  In March 2016 I had to replace the cartridge because of leaking, again obtaining the parts was a breeze. Unfortunately October 2016 the quick connect hose broke.  This model is no longer available in my area so I had to purchase another type.  I do feel this is a very good product.  The appearance is still like new