Unfortunately, I will have to file a complaint with the Federal Trade Commission on this item as I received a Manual recliner instead of a Power recliner as advertised on this website. I purchased this recliner for my 82y/o mother who has arthritis and wanted the benefits of the massager and power recliner; however, because I purchased the product the end of October,2023 for Christmas, I'm told I'm not eligible for any type of resolution. The product received was not the product advertised/described on the website. I've purchased another piece of furniture on this website with no issues. I'm disappointed this company can not help me with this issue and that my 82y/o mother is lacks the physical strength to recline or close this recliner on her own.