Although not the quality that you would find at a high end furniture store, these chairs are pretty good, especially for the price paid. We bought two and one arrived with a small hole in it. Wayfair was incredible to work with and sent us a new one quickly. The chairs are comfortable and my octogenarian grandparents can now get up and down easily. The heat and massage takes it up a notch as well. Would recommend to anyone looking for a chair that will last for a few years.