Great product and service from Honey-Can-Do.  Terrible service from Wayfair.  I wanted to cancel this order and it took a few days for them to "communicate" and finally ship out the package.  They said they couldn't "cancel" it and thus it was shipped.  They didn't even attempt to contact UPS.  So I did and UPS told me Wayfair did not inform them about the supposed attempt to cancel.  When they heard from me, UPS canceled the shipment and sent it back.  Now Wayfair wants to charge me shipping costs of over $7o!!!  I'm taking this to court if they don't refund me.  Wayfair, live up to your name otherwise, change it!