I was very pleased with the quality of the bird cage. Easy to assemble. Prompt delivery but I did not like that they put it on my front porch, never even knocked at the door to let me know it was there. It turned out okey but anyone could have walked up and taken it. As it turned out the cage was much bigger then I realized so I am in the process of returning it and buying a smaller one. So far the process is going very well. Girls I have dealt with have been very pleasant and helpful. Just waiting now for refund to process and for the smaller cage to come. Overall very pleased with my dealings with Wayfair.