I gave only 4 stars because this chair is NOT real leather as advertised, That being said, it's still a relatively good price for what it is. It was easy to put together and is very comfy. Massage is also an exaggeration, but most chairs that claim to be massage chairs actually only vibrate, as this one does. There are no mechanized rollers inside or anything like that. But, it is still soothing and the heat is nice to have. As someone else noted, the heat will not work without the massage feature turned on as well. Small inconvenience there. It's not an unbearable nuisance for me. Overall, I would recommend this chair for the price.