I bought 4 different pillows hoping it was just a defect but these unfortunately are not made as firm as they used to be. I’m so sad bc I have major cervical issues and these have always Been amazing for me. I’ve steered people towards them for years. Now the neck rolls just collapse in weeks. I’m having trouble finding a pillow now that can take care of my neck. Not even the therapeutica in this brand is working. Hoping they will stuff these more or use a stuffing more similar to what they used to before that didn’t slip around so easy. 
Signed, 
Bummed out nit sleeping and in pain