We received our Brondell Swash 1000 on 9/15 and my husband installed in on 9/16 today is 9/19.  I mention these dates as we have only been using the bidet for 4 days and I can already tell you that I don't know how I lived without it. I have medical issues that cause me to be on the toilet many times a day.  To have the comfort of a warm seat, to be able to spray clean and warm dry are like gifts from heaven.  I am ecstatic to have this product.  Yay!!