We love the look of our 10x14 pergola and have had several compliments. It's a wonderful addition to the backyard/pool. Our yard is quite small so we were worried that the pergola would make it look smaller but not the case. I would have given 4.5-5 stars but the directions could have been better written. The biggest issue was that several top pieces and a cpl joists were warped. We did the best to straighten them out as we assembled and now that complete, we are probably the only ones to know. In all fairness, I am writing this prior to contacting the company. I will be notifying them and update my review with response. That being said, I have and will continue to recommend to others.