I purchased this item back in June for a kitchen remodel. It was delivered by the end of June and installed in mid July. Looks wonderful in my new kitchen and worked for two weeks. The temperature couldn't reach the desired temperature. I reached out to the manufacturer and after several emails of do this, try that, I contacted Wayfair, they sent out a new unit to replace the broken unit. Which was amazing customer service. The new refrigerator arrived dented on the top and side, I installed it anyway as it is under the counter, so I hope this one will work. Its only been on for one day and the last one worked for two weeks.