I like the machine quite a bit.  However, the cup water reservoir requires you to fill it up when there is still 1/3 of the water left and doesn't let you know until you've realized your cup is empty.  The "over ice" feature was something I used on other manufacture's machines.  This one does not do it well - the water is just as hot as when making a regular cup.

The machine is beautiful, makes a pot of coffee pretty quickly.  I do recommend.