Overall, this is an excellent grill. I love the heavy construction, ease of cleaning, and good basic features. Burner control is exact and the flip-over grates provide either sear or marinade. However, our model must have been made at the end of the shift...the name plate immediately fell off and thermometer needle was not attached to its post. Minor issues - the company sent a new thermometer, no questions asked and the name plate sits in the drawer. Should keep grilling for years.