I ordered 2 of the Amanda steel hammock stands. One is perfect! The other did not come with the bag to put it when when taken apart to make transport easier and one of the retaining clips to secure the poles together is missing so if moved when put together the legs come apart. I sent a message to joss and main and was told new parts would be sent. I received them yesterday and they were wrong they sent the s clip to hang the hammock from. When I sent a message to report what was wrong it only gave me an option for full replacement or replace hardware. I picked replace hardware since there was nothing wrong with the rest of it I even included a description and picture of the problem. They were a good deal and will be great when I figure out where to get the part I need to fix it.