When it first arrived, there were scratches on it, so we requested for a replacement. The second one is not perfect either, but it's better than the first one. I like that when you pull the trash bin section out, it clicks into position and the trash bin can maintain open. The drawer is a nice addition to place letters or flyers. It did have a weird smell when it first arrived. Once it's aired out, it's fine. I think the product looks nice and it does the job, but the quality isn't the best. If you don't look at it with great detail, then it's a good product.