After having this unit delivered from out of state, I had my handyman install it. Nothing but air came out. No cold air. Freon leaked out in transit. Horrible experience. Working with LG now for reimbursement for unit and installation I had to pay for twice. Bought a second unit, same model, and now it's working. One important note is the one I replaced originally only lasted 4 years. Then the new one I bought was a lemon. Now the newest is working. Talk about frustration!