I was a little leery of purchasing a countertop dishwasher. Especially given this models low price point. But I really like this machine. If you don't use the correct detergent it doesn't wash so well, but since I switched to cascade platinums packs it cleans everything. And all the different modes are very helpful because you can really tailor the load to the specific dishes your washing. Also its very very quiet. The most noise it makes is when its draining out the water. Also it can tackle old dried on food on the heavy mode without blinking.