We needed a softener and couldn’t fit a large traditional one in the space we had. Did a ton of research and settled into this WiFi connected GE. Fits great with its compact size, softens the water as expected. Had our plumber install as we wanted it down right, needed to call customer service for a couple questions and they were fantastic! They transferred me to an expert that knew exactly what I needed and she answered my question and gave me a few extra pointers. So far it’s been a stellar unit. I travel a lot and am able to look at the system from a far as well as see how much water is being used daily. Plus it keeps me updated on the salt level.