Honestly, I was scared to order this couch because of all of the reviews saying it's firm. I had a very plush and squishy couch previously, so i was nervous to lose that comfort level. While this couch is firm, its also very comfortable. I got the 70", and while it is smaller than my previous couch, it fits perfectly in my new house, and the emerald color looks great. Great couch for an unbeatable price.