I love my new sofa! The color is definitely more gray in person. The cushions are a bit stiff, but I know that they’ll get better as this couch is used more often. It’s super soft and I love how easy it is for someone as small as me to turn it into a sleeper for my guests. That is a huge difference-maker!

I also had the best experience with the white glove service team. They were communicative, engaging, friendly, and fast. My neighborhood is a bit difficult to navigate and has narrow roads, but they did not give me an ounce of grief for that, or for anything else! 10s all around!!