I was hesitant to order from wayfair but its was a good experience. There was a small delay but they communicated with me for every uodate on the order. The sofa got here in boxes so everything was clean and cover and easy to transport to the second floor. It was easy to assemble. No missing pieces, no bad measurene ts or wrong holes. The sofa its not super comfortable but its a perfect size fpr the family room for movie nights or for sleepovers.