Unfortunately when I received our TV stand the top piece was heavily scratched so I didn't get to put mine together. However, the service has been wonderful in handling the issue. I submitted a request for a refund the day I started to put the stand together and with 12-24 hours I received a response from a sales associate explaining my next steps and acknowledging how I would like to resolve the issue rather than Wayfair telling me how they are going to resolve the issue. Would definitely try purchasing from them again.