Truck arrived and cardboard carton holding couch was pushed off truck falling 5 feet onto blacktop driveway.  I paid to have couch brought into the house two men pushed and rotated heavy box inside my garage and drove away.  I am 79 years old and cannot walk.  I called W they offered to return my fee to bring couch inside and set up I will ask Wayfair to allow me to return —- I expect real problems with Wayfair