We did not have a faucet and when I called they said it should have come with a faucet. They did some investigation and called me back and refunded me a small portion of what a faucet would cost.  Second, problem was, we noticed that the sink had scratch marks on it and had a dull finish in the center.  It was too late to do anything as it was already installed and we were running out of time. We did not notify wayfair, but should have.