My wife and I were very, very pleased with the lamps we purchased (1 set/2 lamps). The carton, the lamps were in, had been damaged and this was noted and documented by the UPS driver, that made the delivery. We were concerned, but after opening the carton, we realized that everything was in 'top' shape! The only problem we had was that part # F (finial) had been 'cross-threaded to the part # D (harp) on one of the lamps. I had to 'rethread' the 'finial' so that it would screw onto the 'harp' in a proper manner. With all due respect, I wonder how many people may have returned their lamps, because of this type of problem?
Ken