My problem was in the finish.  The bamboo had lots of little pieces which could catch on clothing or fingers. I bought three each of the two tier and three tier.  It would have been nicer with the bamboo sanded or with a finish to eliminate the splinter possibility.  Dust cloths/mops catch on the little pieces sticking out.  Of the three  boxes, one had no hardware at all.  New hardware was shipped but not via the two day shipping method.