I’m rating 3 just based off of Wayfair alone. The sofa is absolutely beautiful! I purchased this sofa in July and received in August. Wayfair sent me two of the same pieces, so, I unfortunately was unable to push the pieces together...forming an entire couch. They apologized for the error and sent a replacement piece. I did not receive the replacement piece until Dec 27th. I was so excited to get the piece, and finally have a whole couch. Unfortunately they sent me a 3rd identical piece! I now have 3 right facing pieces.