We’ve had our Norwood Gazebo for nearly six months now and we love it. It is beautiful and functional and provides us with great shaded hang out area in our backyard. My only reservation with this product is the price. There are other cheaper options out there but we decided to go with this one figuring “you get what you pay for”. The roof has received dents from hail but no major problems. And it has handled several medium snows already as well (CO).