This chair makes me feel like I'm in Heaven. The massage, the heat, the lift and recline are so wonderful. I do have to add there was a rip in the fabric underneath but for the price I paid for it, I can handle that. It took me roughly an hour to put together by myself. So simple and it's the best birthday present I've ever bought for myself. My back loves me for it. FEDEX is another issue though, they delivered this right at 10 pm last night in the pouring rain and left the boxes out on the sidewalk. I had no idea this was coming before May 11th until I got the email at 10 pm saying it had just been delivered. The driver sucks for not ringing my doorbell at least to let me know he was dropping it off. Hope he gets fired!