I purchased this shoe organizer several weeks ago. After I installed it I heard this noise.  Whet to the closet and half of the shoes fell out of the organizer onto the floor.  The lower half should be attached to the door.  We tried to screw it to the door through the small holes at the bottom of each section.  I guess we didn't have small enough screws as the screws didn't want to go through the door.  I would not recommend this product.  If it had metal connector it would be much better.