Took a little while to receive the sectional. But this was communicated and it actually took less time than expected. 

The sectional arrived and it was well packaged. I unpacked it and put it together. Everything was there and it wasn't too hard to put together. Overall the piece was great. Very beautiful wood and the cushions were very comfortable. Very sturdy and comfortable piece.

There was a minor issue, but it was immediately addressed and taken care of. The communication with the Neighbor team was second to none. I will certainly look to this company in the future and recommend them to family and friends.