The lamp itself is great, but came missing a part. When I called to remedy the problem the recording said that all reps were busy, but "the good news is that there is only a wait of 1 minute." I don't know whose clock they were using, but  I was put on hold for 8 minutes, not one.
   They say they would send a replacement part, but it won't ship out for 8 days.I told them that I am going to return the lamp.  I would never order from AllModern again!


Pros: When I finally got to speak with someone in customer service, she was very nice & helpful.
Cons: Poor customer service- they send a lamp with a part missing & I have to wait 8 days for the replacement  to be shipped out!