Wow - with so many great reviews, I was so excited for this chair to arrive. Putting it together was a nightmare - the instructions are beyond vague and the pictures are less than helpful. Most of the pieces did not fit together easily - it took a lot of strength to get things fitting. But the worst part? This chair is so uncomfortable - to the point where I'm in pain. I've tried to see if an extra pillow would help - but no... still so much pain. And to top off this sundae? Wayfair doesn't do returns if you've built the product. This was a $150 lessen to never shop at Wayfair again.