I want to 1st say that the wayfair customer service team is excellent and this review is in no way a reflection of how they operate. The chairs however are a low quality and annoying to assemble. I have purchased plenty of assembly furniture from wayfair and have never been so frustrated especially with something so seemingly simple. I had to get a replacement set because my 1st set one of the chairs legs had an inch gap from the ground. We got the new ones assembled, a bit wobbly but I was also just looking for something more decorative. They look as pictured once assembled. The natural color is darker in person.