The headboard first and foremost is absolutely beautiful. It is very heavy and sturdy. I had trouble the 1st time around not due to Wayfair but possible damage from shipping and they picked it up sent and new one out knocked out a good amount from the purchase. The people who handle the claims were beyond friendly and helpful(we even chit chat like an old friend) Wayfair goes above and beyond to satisfy their clientel and I am so in love with my headboard. I didnt even have to hook it to my frame bc its so heavy(100pds) it suts between the bed and the wall and doesnt budge one bit. Can't wait to order again because their furniture is so beautiful. Once afain extremely pleased customer☺