First purchase through Wayfair, the box it was shipped in looked like it had gone through a terrible ordeal and the ball at the end of the leg was scratched and sticking out of the box. No assembly  manual was included, the chair looked like it was a return from another customer. The interior packaging was ripped and falling off the chair base. The black feet for the chair legs do not fit. Customer service was incredible !!!! Hats off to to their  team, they will ship another bottom due to the scratched leg. Just hoping it comes with the feet needed to cover the bottom of the chair legs.