We bought 6 of these chairs and they arrived as expected, and all was well.  The seat of these chairs is pretty resistant to stains, which was my worry, and the chairs look good.  After about 3 months, one of the backs of the chair cracked along a seam that had been cut too close to the edge of the wood.  I called Wayfair and they explained their returns policy had expired, but they would contact the company on my behalf.   I was dubious, but after 2 weeks, the company replaced the chair at no cost.  Good customer satisfaction here!