First delivery and there were several cracks along vital (to be seen) surfaces.  Unacceptable for a brand new item.  I submitted my report of damges and was pleased to receive a complete replacement desk within a matter of days.  The original packaging could have been better as there was NO protection between the flat pieces.
Second delivery resulted in part of the packaging being torn, smashed and dented.  No surprise to find that the top desk surface is dented.
So this second item is also not acceptable.
I am now awaiting a response to see if I can be sent a complete new desktop.
Surely this could be resolved by protecting the items for transit in a better way?
Very disappointed.
I await a third delivery?