It started off a little rough, assuming everybody has a mobile phone just trying to get 10% off my order.  Then I was informed that the 4 pieces were split into two deliveries, part 1 comes 2 days early and part 2 comes 1 day late, The FedEX delivery was very stealthy, no door bell ring and boxes out of view. I did save $120 by assembling the base to the seat and putting the casters in the appropriate holes. All in all we were please with the merchandise and your customer service person.