I guess they don't want us to use service and delivery issues because there are so many. This was OK. The pictures are definitely fabricated to look more expensive. I almost wonder if the pictures are of a bed that was made differently and wayfair just got companies to do cheap imitations of them. That is just what I am thinking so far with the purchases I've made. I liked that the pieces were all packed away. It was easy to assemble but the fabric was stapled in lumps right where the leg which attached the side boards together was supposed to be to we couldn't get it flush against the two boards with out putting a lot of pressure and using a hammer to bang  it out a bit. Hopefully that strain won't cause a weakness and shorten the life of the product. But again this product is not the quality that I had hoped for.