The bed frame was just what I wanted and arrived on time as stated, but when I came to assemble it one of the pieces was faulty.  I sent an email explaining the faulty piece and I have to say the service I received was Fantastic, I received a full pack of new parts within a couple of days and am in the process of decorating my bedroom and the bed will complete the new look.  I must say the service I received was 1st class and I’ll definitely look here for new purchases in the future.