This is a very nice rug, it looks great in my dining room, and the price was good sinceI got it on sale.  Unfortunately, I may have to return it because the wrinkles are not working out.  I've tried a blow dryer, sitting something heavy on it, and walking on it to no avail so far.  I'm going to give it another day or so and then will have to return. No way to hide the wrinkles.  I was told it may be a manufacturing defect so can be replaced if need be.  My experience so far with customerr service has been very good.  If this rug works out, I will be pruchasing more from this company.