There are so many good things to say about these stools.  They look and feel high end, are extremely comfortable with a firm seat and sturdy backrest, and were very easy to put together.  Be aware that the color is a bit darker than what it appears in the picture.  I would have given this product 5 stars if the first one hadn't come with a cracked leg and the second one had been level.  The customer service rep was wonderful in helping to get a quick replacement stool out to us when I called about our original order. The second stool came within a week, and although it wasn't broken we were not able to make it level.  We put chair pads on the bottom to try to even it off, but it still wobbles a bit.  We're planning to order 3 more and I'm hoping the rest will be perfect the first time around.