The rug was dropped off on my front step while I was at work, while it was snowing.  Fortunately, the rug was well packaged with a thick plastic cover, so the rug wasn't damaged or wet when I opened it.  The rug itself is beautiful, exactly as pictured on the website.  It is very plush and soft.  My dogs, who normally play on the couch because they hate the wood floors, abandoned their usual positions immediately to play on the rug instead.  That in itself makes this rug worth it!