I ordered three stools, and two of them arrived in damaged boxes. Upon opening them, they were clearly damaged beyond use.  Thankfully, Wayfair responded to my phone call with an offer to send two more stools.  They didn't want the damaged ones back, and we're still figuring out what to do with them (keep them for future parts?  Give them away to someone who could repair them?)  Two more stools arrived promptly and undamaged, and my husband assembled all three with no problems.  The stools are the perfect height and are comfortably padded.  The seats are a bit smaller than I would have liked, but they fit well under our kitchen counter.  And the price was right!