I ordered two of these chairs in the subdued red. One box was very damaged when delivered. Birch Lane provided excellent replacement service, since the chair was banged up and frame broken. I put the second chair together, but unfortunately, I didn't like it. The chair color was spot on, and I really liked the style; but overall the wood frame and fabric were of cheap quality. I could tell that the chair would not stand up to much use. Also, the chair was very low, and the top of the back of it barely came to my waist, and I'm only 5ft 4in.  I cancelled the replacement chair, took apart and repacked the second one, and sent it back. Customer service was excellent through it all though. The one Star is due only to the quality of the chair and delivery, and doesn't include good customer service.