It took three tries from Wayfair before I got this pillow - it kept getting lost! Wayfair Customer Service is fantastic - they were responsive and made sure that I did eventually get this pillow. The reason I give it four stars is because the colour you see on the screen is quite different than its actual colour. The back is a dark chocolate brown and the front is brown (not beige or white as I had thought). It's a pretty pillow.