I've purchased three of these now for my new house and I'm VERY pleased with the quality...they are sleek and simple and look really elegant.  One of them arrived bent, but Joss and Main very quickly shipped me out a new one, no questions asked.  The new one delivered was perfect.  I was very impressed with their customer service...things are bound to get damaged from time to time when they are delivered to your house on a truck, but how easily the company handled my return was a big deal for me.  Very pleased.