The chair is very low profile...great for the space for which it was intended. Nice fabric, solid cushions, comfortable ottoman. Works great for someone with a short torso. Chair also sits relatively close to the ground so if anybody who had issues with mobility of knees or hips, they may need to look at an alternative chair.
Customer service at Wayfair is very professional and helpful, and has shown best practices in terms of customer service with every question or inquiry that we have had. Thank you.