This was a gift to one of my daughters.  She & her husband just purchased a new house and she and I had both picked out this vanity seat as the perfect one for her bathroom.  I surprised her by having this sent to her and she was "oh so very pleased". She explained to me that it was every bit the product that we had expected.  She sent me photos and said she was more than pleased with the quality of this item.  That is saying something as she is usually very particular and not easy to please.   It arrived within a couple of days of my order and the seat was in perfect condition.  She is so pleased w/this and I was excited to be able to get it to her.