They look just like the photo.  Some reviewers said the chairs were too small but I find them a good fit and comfortable for a 5'3", 175 pound person.  The arms could be an inch or so higher but, hey, for the open box price I am thrilled.  They arrived in pristine condition.  Assembly was a snap.  Delivery was fast.  The only reason I'm giving these chairs 4 stars is the fabric.  It is a sturdy polyester but looks less than high-end.  But still, they are perfect for my needs.